Dear Valued Customers,
Lorex is aware of the current COVID-19 pandemic and although our continual business operations remain, we are preparing for the long lasting global effect. Lorex is committed to providing top-of-the-line security products and service, but due to factors out of our control, we are preparing for potential interruptions in daily processes and possible delays in product production, distribution, shipping as well as longer call wait times for Technical Support and Customer Service.
The Lorex Team
Remote monitoring made easy. View your home or property using our intuitive and reliable mobile applications. Keep up to date on activities on your home or business when you're not there.
Our support team is happy to help.
Technical support hours are:
Option 1 - English, 2 - Spanish, 3 - French
Option 2 for Technical support
Mon - Sat: 10:00am - 9:00pm EST
Extend your product warranty coverage up to five years by purchasing one of our LorexCare Extended
Add extended warranty plans to your order during checkout, and enjoy benefits like cost-free repairs and replacements if your Lorex product is determined to be defective.