You can connect to your cameras remotely with a smartphone or tablet by using a mobile data plan or WiFi connection. If you are using a 3G, 4G, or LTE mobile data plan instead of a WiFi connection, you may experience a slower connection or connection problems and higher data usage. If you are experiencing difficulties connecting to your cameras using a mobile data plan, check with your mobile data service provider, device ID, or mobile network.
To resolve your connection through a mobile data plan:
TIP: If you have a limited data plan, please ensure you are closing the application fully to reduce data usage.