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Digimerge: Changing or deleting your DDNS address

An account with Digimerge enables you to register a free Dynamic Domain Name System (DDNS) and manage your Digimerge products. Click here to learn more about how to register for your free DDNS.

To change your DDNS:

  1. In your web browser, enter secure.digimerge.net/webapp/ to access the log in page.
  2. Enter your Username and Password to log in to your account.
  3. Click Edit Subdomain.

    Digimerge DDNS Settings

  4. Enter a new Subdomain name, and then click Update.

IMPORTANT: You will have to record the device information and enter the updated DDNS information into your DVR / NVR.

To access and record your device information:

  1. While logged in to our account in your web browser, click Systems.
  2. Click the Action icon (FLIR Systems: Action Button) to display your device information.
  3. Record your Domain Name, User ID, and Password.
  4. Update your DDNS information on your DVR / NVR.

The following instructions require you to access your system using your DVR / NVR and a monitor.

To enter your updated DDNS information:

  1. In your DVR / NVR, right-click on the Live View to access the Quick Menu.
  2. Click Main Menu, and then click the Setting icon (Setting icon).
  3. Click Network > DDNS.
  4. Ensure the Enable checkbox is selected.
  5. Enter your updated DDNS under Domain Name.
  6. Click Apply to save the settings, and then click OK to exit.

    LHV LNR: DDNS Window

You can delete your DDNS entirely in the account.

To delete your DDNS:

  1. Click Delete on the right-side of the systems page.

    FLIR Systems: DDNS Delete

  2. Check the checkbox under DVR and click Delete.