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FLIR Client 12 Software: Modifying user accounts on PC / Mac

You can use the FLIR Client 12 software on your PC / Mac to change user passwords, change permissions, or enable / disable user accounts.


  • Ensure you have downloaded and installed FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.
  • Use a monitor and mouse to complete the basic setup steps and the Setup Wizard on your DVR / NVR. Refer to your included Quick Start Guide for details.
  • Ensure that you have at least one camera connected to your DVR / NVR.
  • Ensure you have logged in with your administrator account to manage user settings

The following instructions require you to access your system using the FLIR Client 12 software and a PC / Mac.

To modify user accounts:

  1. Launch the FLIR Client 12 software on your PC / Mac.

  2. Click Remote Setting in the top-right corner of the home page.

  3. Under System,‎ click Users to open the Users tab.

  4. Click the administrator or user account you would like to edit.

  5. Configure the following:

    Modify user account settings FLIR Client 12

    • User Name: Modify the user name for the selected account.
    • Password / Confirm: Modify and confirm a new password for the selected account.
    • Enable: For user accounts,‎ click the slider to enable (Enable slider)‎ or ‎disable (Disable Slider) the user account.
  6. For user accounts, edit the user permissions to your preference:

    • Check the boxes next to any system menus or capabilities you would like the user to access.
    • Click All to check all boxes.
    • Click Clear to check none of the boxes.

      FLIR Client 12 modify user account permissions

  7. Click Save.