If you are the owner of your HD WiFi camera, and you have forgotten your password, you can manually restore your camera to default settings. Ensure that your camera is powered on before attempting to restore the camera
To restore your HD WiFi camera password:
Use a small, pointed object such as a pin to press and hold the Reset button located behind the camera. Hold the Reset button until the camera's status LED flashes Red three times and then remains solid red.
You must also remove your camera from your FLIR Cloud account
Once you have removed your camera from your account you can add it back to your account.