DVR / NVR - How to remove and install a new hard drive

Your recorder comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 10TB.


Section 1 - Replacing hard drive on newer models

IMPORTANT: The instruction in this section is applicable to the following products (if you have an older recorder, please go to Section 2 below):


WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Removing the hard drive

Step 1. Power off the system, and unplug all cabling from the system.

Step 2. Turn the recorder over, then remove the 6 bottom panel screws as shown in the image below.

Remove screws

Step 3. Turn the recorder over carefully, then lift the top panel so you can access the hard drive.

IMPORTANT: The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below.

Remove top panel

Step 4. Now carefully remove the power and SATA cables from the hard drive as shown below.

Remove hard drive

Step 5. Carefully pick up the hard drive to lift the bottom panel, being mindful of the sharp edges of the bottom panel. Remove the hard drive screws (4×) from the bottom panel. Hold onto the hard drive so it remains in place when all screws have been removed.

Lift the bottom panel

Step 6. If you are not immediately going to install a new hard drive, replace the top panel and the 6 bottom panel screws.


Installing a new hard drive

IMPORTANT: If you are replacing your hard drive, please note that you don't need an extra SATA cable. Your recorder is already equipped with one SATA cable inside it which you can use for your new hard drive.

WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Step 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way. See image below.

Insert hard drive screws

Step 2. Power off the system, and unplug all cabling from the system.

Step 3. Turn the recorder over, then remove the 6 bottom panel screws as indicated in the image below.

Remove screws

Step 4. Turn the recorder over carefully, then remove the top panel.

IMPORTANT: The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below.

Remove top panel

Step 5. Line the 2 half-inserted hard drive screws with the 2 holes shown in the image below.

Before

Once you have inserted the hard drive screws to their respective slots, it should look like this.

Remove top panel

Step 6. Carefully pick up the bottom panel with the hard drive, being mindful of the sharp edges of the bottom panel. Slide the 2 pre-inserted screws into the locked position, then tighten the screws. Insert and tighten the 2 remaining hard drive screws.

Lift the bottom panel

Step 7. Connect the power and SATA cables to the hard drive.

Connect power

Step 8. Replace the top panel and the 6 bottom panel screws.


Section 2 - Replacing hard drive on older models

IMPORTANT: The instruction in this section is applicable to the following products (if you have a newer recorder, please go to Section 1 above):

Removing the hard drive

WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Step 1. Power off the system, and unplug all cabling from the system.

Step 2. Remove the back panel screws (4×). Remove the cover by sliding it backwards.

Remove back panel screws

Step 3. Turn the recorder over carefully. Remove the 2 hard drive screws closest to the edge of the recorder. Loosen the remaining 2 hard drive screws, but do not remove them.

Remove hard drive screws

Step 4. Remove the power and SATA cables from the hard drive.

Remove hard drive

Step 5. Slide the hard drive out of the recorder.

Step 6. If you are not immediately going to install a new hard drive, replace the top panel and the 4 back panel screws.


Installing the hard drive

IMPORTANT: If you are replacing your hard drive, please note that you don't need an extra SATA cable. Your recorder is already equipped with one SATA cable inside it which you can use for your new hard drive. If your recorder has two bays, you can install one more hard drive (for a total of two hard drives). When installing an additional hard drive, please note that the extra SATA cable is included in the accessory box.

WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Step 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way.

Insert hard drive screws

Step 2. Power off the system, and unplug all cabling from the system.

Step 3. Remove the back panel screws (4×). Remove the cover by sliding it backwards.

Remove back panel screws

Step 4. Insert the hard drive so the 2 pre-inserted screws line up with the holes in the bottom panel as shown below. Slide the hard drive in place. Insert the remaining 2 hard drive screws, and tighten all 4 screws tightly.

Remove hard drive screws

Step 5. Connect the power and SATA cables to the hard drive.

Connect power

Step 6. Replace the top panel and the 4 back panel screws.


NOTE: If your recorder is not mentioned in this list, please call Tech Support at 1-888-425-6739.

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