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DVR / NVR: System not turning on Support Article

If your DVR / NVR system is not powering on, it may be related to several issues including the power adapter being used, the power switch on the recorder, or the power source being used. To troubleshoot the DVR / NVR system not powering on:...

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LHV / LNR Series: Setting up third-party email Support Article

Lorex by FLIR provides email services to customers who have NVR systems connected to the Internet. If issues arise using the default Lorex email, we recommend switching to a third-party email account such as Gmail or Yahoo! . If you wish to set...

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M4400 DVR: Connecting IP cameras Support Article

The M4400 MPX DVR system supports up to 16 IP cameras in addition to MPX or Analog cameras. To connect IP cameras to the M4400 MPX DVR: Connect the IP cameras to the same Local Area Network (LAN) as the system using a Power over E...

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FLIR Cloud Client Software: Modifying administrator username and password Support Article

When you first install your FLIR Cloud Client software , the username and password are set to defaults. Refer to your user manual for the default user name and password for your system. Click here for downloads and documentation for your product....

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LHV / LNR Series: Pairing your remote control Support Article

Some DVR / NVR systems include a remote control. If you have more than one DVR / NVR system in the same location, you can set up your remote control to pair with a specific system. The remote control address can also be reset if it is not working as...

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Error Message: FLIR FX - Camera is currently offline Support Article

You can access your FLIR FX camera with the FLIR FX app using your owner account . If the FLIR FX camera is displaying a Camera is currently offline error message, it may be caused by one of the following: A delay in reporting camera c...

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FLIR Cloud App: Playing back recorded video Support Article

The FLIR Cloud app allows you to view recorded video using your smartphone or tablet. The following instructions require you to access your system using the FLIR Cloud app on your smartphone or tablet. To play back a recorded video:...

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Lorex ECO Stratus Client Software: Installation and setup on PC / Mac Support Article

Lorex ECO Stratus Client software for PC / Mac allows remote access to ECO Series DVR systems. Prerequisites: Download and install the Lorex ECO Stratus Client software for PC / Mac. Click here for more information on locating softwa...

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Lorex Secure / FLIR Secure App: Connecting to your DVR / NVR System Support Article

You can use the Lorex Secure / FLIR Secure app on your smartphone or tablet to connect to your DVR / NVR System . Prerequisites: Ensure your smartphone or tablet has an Internet connection. Install the Lorex Secure app, available for...

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LHV / LNR Series: Backing up recorded video Support Article

Recorded videos can be backed up onto an external USB flash drive or self-powered USB external hard disk drive directly from the LHV / LNR Series DVR / NVR or from the FLIR Cloud Client software . It is recommended to format your USB device befor...

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