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FLIR Cloud App: Playing back recorded video Support Article

The FLIR Cloud app allows you to view recorded video using your smartphone or tablet. The following instructions require you to access your system using the FLIR Cloud app on your smartphone or tablet. To play back a recorded video:...

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Error Message: FLIR Cloud Client software - Older version error Support Article

If you are trying to install FLIR Cloud Client software on your computer, you may get a message that says You are currently running an older version of FLIR Cloud, please uninstall the older version to continue . This error message can occur if y...

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Lorex ECO Stratus App: Playing back recorded video Support Article

You can view your recorded video in the Lorex ECO Stratus app on your smartphone or tablet. The following instructions require you to access your system using the Lorex ECO Stratus app on your smartphone or tablet. Prerequisites: Ins...

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Digi Summit App: Playing back recorded video Support Article

You can view playback on your smartphone or tablet using the Digi Summit app . The following instructions require you to access your system using the Digi Summit app on your smartphone or tablet. To view playback: Launch the Digi Summ...

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Mobile Apps: Kindle Fire Support Article

Lorex products primarily support Android and iOS (Apple) smartphones and tablets, as well as PC and Mac computers. Kindle Fire is currently not supported.

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Mobile Apps: Windows smartphone Support Article

Lorex products primarily support Android and iOS (Apple) smartphones and tablets, as well as PC and Mac computers. Windows Phones are not currently supported.

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Mobile Apps: Microsoft Surface Support Article

Lorex products primarily support Android and iOS (Apple) smartphones and tablets, as well as PC and Mac computers. Microsoft Surface is not currently supported.

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Mobile Apps: Blackberry Support Article

To identify the app for your DVR / NVR system, refer to the user manual or Quick Start Guide included with your product. Click here for downloads and documentation for your product. Once you have identified the compatible app, visit the Blackberr...

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Wireless Home Monitor: Blank monitor screen Support Article

Some Wireless Home Monitor systems have an included AV cable to connect the system to a TV / external monitor for viewing on a larger screen. The Wireless Home Monitor screen can go blank when in AV mode . To deactivate AV mode press the AV butto...

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Wireless Home Monitor: Formatting the SD card Support Article

During troubleshooting it is sometimes necessary to format the SD card in your Wireless Home Monitor receiver. IMPORTANT: Formatting the SD card will erase all data. Back up data before formatting. To format the SD card using the wirele...

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