If you are installing FLIR Cloud Client software and you cannot locate and click Next / Cancel to complete / cancel the installation, the DPI resolution on your monitor may not be optimized for the software. This can be corrected by changing y...
When you first install your FLIR Cloud Client software , the username and password are set to defaults. Refer to your user manual for the default user name and password for your system. Click here for downloads and documentation for your product....
FLIR Cloud Client software creates a default administrator account when the software is initially installed. To ensure your administrative access remains protected, it is recommended to create a new user account should another person require acces...
If your IP cameras are losing their connection to your local area network (LAN) , check your camera IP settings, NVR IP settings, or Dynamic Host Configuration Protocol (DHCP) settings. If your camera’s IP address has been changed due to loss...
If your ECO Series DVR has a device ID , your mobile password is the same as your DVR password. Refer to your user manual for your default password. If you DVR does not have a device ID, you can manually set your password. Depending on your...
A Hard Drive is not detected error message indicates a hard disk drive (HDD) issue within your DVR / NVR system. To resolve the error, reseat your HDD to ensure the cable connections are secure. Prerequisite: These illustrations are f...
There are two passwords associated with access to your FLIR FX camera(s): Your FLIR account password A password specific to each camera If you are having difficulty accessing your camera, your FLIR FX app , or logging in to the FLIR Se...
RapidRecaps can be ordered in the FLIR FX app . Recap videos can summarize up to 12 hours of detected motion event recordings for rapid review. Different options are available depending on your FLIR Cloud subscription plan . Check your account t...
A password reset can be performed for the L-View Client software or LNC Series cameras . LIMITATION: Technical support does not have access to passwords for software. To reset the password for the L-View Client software: Uninstall...
Many factors, including installation, cables, and environmental factors, can affect the camera video feed quality. If you notice the camera video feed is distorted, blurry, pixelated, has wavy lines, or static, you may be able to resolve the quality...