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Wireless Home Monitor: Issues pairing wireless camera Support Article

If your wireless camera is not pairing with the Wireless Home Monitor , there may an issue with the power source, the distance between your cameras and monitor, or wireless interference. To check if the wireless camera is receiving power:...

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Wireless Home Monitor: Pairing wireless cameras Support Article

When initially opening the Wireless Home Monitor , the camera(s) that come with the system will already be paired. If the system came with multiple cameras they will be paired on different channels and labelled accordingly. If they are not paired o...

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Baby Monitors: Using a DDNS with your baby monitor Support Article

Depending on the model number of your baby monitor, you can use remote viewing capabilities. However, baby monitor systems do not use the DDNS feature and you cannot remotely access your monitor in this manner. REMINDER: For more informa...

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Baby Monitors: Not turning on Support Article

If your baby monitor is not turning on, it may indicate an issue with your battery or power source. To troubleshoot monitor not turning on: Check the battery for your monitor. If the battery is low, connect to the power adapter included wi...

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Security Cameras: Continuously restarting Support Article

If your camera is continuously restarting, there may be an issue with the power outlet, power adapter, or cables. To resolve the restarting issue: If your camera uses a power adapter, connect the camera to a different, functional power outle...

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Alerts and Errors: Baby monitor beeping Support Article

If your baby monitor beeps or sounds an alarm, it may be related to specific alerts, power supply issues, or a loss of video feed. To troubleshoot a beeping monitor: Ensure the power switch on the baby monitor is set to ON . Ensure the...

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Error Message: FLIR FX - Camera is currently offline Support Article

You can access your FLIR FX camera with the FLIR FX app using your owner account . If the FLIR FX camera is displaying a Camera is currently offline error message, it may be caused by one of the following: A delay in reporting camera c...

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Alerts and Errors: Baby monitor is flashing on / off Support Article

If your baby monitor is flashing on and off, there may be an issue with the monitor battery, or with an internal setting. To troubleshoot a flashing monitor: Plug in the monitor using the included power adapter to charge the battery. Clic...

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DVR / NVR - How to manually upgrade the firmware of your recorder Support Article

IMPORTANT: All Lorex firmware updates are free of charge. There are two ways of upgrading the firmware of your recorder: USB Upgrade and Cloud Upgrade . Part 1 - USB Upgrade For this procedure, you need (1) the latest firmware for you...

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LHV / LNR Series: Incorrect time or time changing automatically on the recorder Support Article

The time on your DVR / NVR can be configured manually, or automatically by enabling Network Time Protocol (NTP) . If the recorder is showing the incorrect time, or the time is resetting, adjust your time configuration settings by enabling / disabli...

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