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DVR / NVR: System not turning on Support Article

If your DVR / NVR system is not powering on, it may be related to several issues including the power adapter being used, the power switch on the recorder, or the power source being used. To troubleshoot the DVR / NVR system not powering on:...

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Lorex netHD / netHD Stratus Client Software: Adding your NVR using Device ID Support Article

Your NVR can be manually added to the Lorex netHD / netHD Stratus Client software by entering the device ID . Prerequisites: Download and install the Lorex netHD / netHD Stratus Client software. Click here for more information on locati...

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LNR200 / LNR300 Series: Configuring Pre and Post Recording times Support Article

LNR200 / LNR300 Series NVRs support pre- and post-recording. The Pre-record time determines how long the NVR will record before an event (such as motion or video loss) occurs. The Post-record time determines how long the NVR will record after an e...

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LNR200 / LNR300 Series: Adjusting motion detection settings Support Article

By default, motion detection is enabled on all cameras connected to your LNR200 / LNR300 Series NVR . You can enable / disable cameras for motion detection. You can also enable / disable parts of the image for motion detection. For example, you can...

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Lorex netHD / netHD Stratus Client Software: Creating a new user Support Article

Lorex netHD / netHD Stratus Client software creates a default administrator account when the software is initially installed.To ensure your administrative access remains protected, it is recommended to create a new user account, should another per...

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Lorex netHD / netHD Stratus Client Software: Modifying user accounts on PC / Mac Support Article

Lorex netHD / netHD Stratus Client software creates a default administrator account when the software is initially installed.To ensure your administrative access remains protected, it is recommended to create a new user account should another pers...

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LNR200 / LNR300 Series: NVR keeps beeping Support Article

Your LNR200 / LNR300 Series NVR can be set to beep when there are specific errors or events. These include motion alerts, hard disk drive (HDD) warnings, network connectivity warnings, tampering, or video loss warnings. Be sure to investigate th...

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Lorex netHD / netHD Stratus Client Software: Forgotten password Support Article

If you are unable to log in to your Lorex netHD / netHD Stratus Client software due to a forgotten password, contact Technical Support for a password reset. For security, passwords cannot be reset using the online support system.

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Lorex netHD / netHD Stratus Client Software: Windows XP Support Article

Windows XP is not supported by Lorex netHD / netHD Stratus Client software . Lorex netHD / netHD Stratus Client software is compatible with Windows Vista, Windows 7, Windows 8, and Windows 10.

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Lorex netHD / netHD Stratus Client Software: Downloading recorded video on a PC Support Article

You can use the Lorex netHD / netHD Stratus Client software to download recorded video files. You can do so by: Downloading entire packaged video files from the NVR. Downloading video based on a specified start and end time. Downloading ta...

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