If needed, you will be prompted to updated firmware automatically when you are connected to WiFi with your FLIR FX or FLIR Secure app. If you are encountering problems with certain features of your app, it may be related to problems with your firmware version. You can resolve this by checking your firmware version and manually updating firmware.
To check your firmware version:
You are now ready to perform a manual update of your firmware version.
To manually update the firmware version:
If the firmware version number has changed, you have successfully updated your firmware. If the firmware version has not changed you may have already had the most up to date firmware. However, you could still be encountering problems related to your microSD card conflicting with app functionality and will need to format your microSD card.
CAUTION: Formatting the microSD card will remove all recorded video. If necessary, back up recorded videos before formatting the microSD card.
To format the microSD card:
TIP: If the firmware upgrade prompt does not appear, restart the camera.
If you continue to be prompted for the same automatic firmware upgrade, contact Technical Support for assistance with a manual upgrade.