SL300 Series - 2K Wi-Fi Smart Lightbulb Camera - Frequently Asked Questions (FAQs)
The following FAQ answers many of the general questions about the SL300 Series 2K Wi-Fi Smart Lightbulb Camera.
For additional support, check out the installation guide, the Lorex App settings guide, or the troubleshooting guide.
Table of Contents
General Questions
- How do I reset the smart lightbulb camera?
- How do I enable hotspot mode on the smart lightbulb camera?
- How do I insert or remove the microSD card from the smart lightbulb camera?
- What type of light socket is compatible with the smart lightbulb camera?
- What is the brightness of the light on the smart lightbulb camera?
- How bright is 400 lumens?
- Can I change the color temperature of the light?
- Will the lighting schedule resume after a power outage or Internet disruption?
- Where can I find the Device ID?
- What types of smart motion detection does the smart lightbulb camera offer?
- What is the Auto-Tracking Feature?
- Can I view my smart lightbulb camera remotely?
- Can I get audible notifications from my Wi-Fi Chimebox (ACCHM2)?
- How do I communicate through the camera?
- What are the speaker's volume levels in decibels?
- What Wi-Fi frequency does the smart lightbulb camera use?
- Does my device support WPA2 or WPA3?
- How much storage does the smart lightbulb camera support?
- What are the compatible microSD cards?
- Does the smart lightbulb camera have night vision?
- What is the operating temperature range for the smart lightbulb camera?
- What is the field of view (FoV) for the smart lightbulb camera?
- How does the smart lightbulb camera's privacy mode work?
- Can I control the smart lightbulb camera with voice commands?
- Can I use the smart lightbulb camera in enclosed fixtures?
- What are the different components of the smart lightbulb camera?
- Where can I find the full product specifications?
Camera Setup
- How do I install the smart lightbulb camera?
- How do I connect my smart lightbulb camera to the Lorex App?
- Where can I download the Lorex app?
- What do the status indicator lights mean?
Lorex App Settings
- How do I group my smart lightbulb cameras together?
- How do I manage grouped device settings?
- How do I turn the lightbulb on or off?
- How do I set a schedule for the lightbulb?
- How do I set up Vacation Mode?
- How do I take a snapshot of the live video?
- How do I manually record a video?
- How do I use 2-Way Talk?
- How do I manually enable the siren?
- How do I use Quick Responses?
- How do I enable Privacy Mode?
- How do I pan & tilt the camera?
- How can I save and use preset positions on my smart lightbulb camera?
- How do I enable or disable the Status Indicator?
- How do I enable and set up person detection and vehicle detection on the camera?
- How do I set up Motion Zones for motion detection?
- How do I enable the lightbulb to automatically activate for person and vehicle detection?
- How do I enable Auto-Tracking?
- How do I enable and set up sound detection on the camera?
- How do I enable the siren to automatically turn on for person and vehicle detection?
- How do I create custom Quick Responses?
- How do I adjust notifications settings?
- How do I control the volume for the camera's speaker or microphone?
- How do I enable HDR (High Dynamic Range)?
- How do I change the video quality?
- How do I change the live video streaming quality?
- How do I enable continuous recording?
- How do I disable local recording?
- How do I format the microSD card?
- How do I disable audio recording?
- How do I share access to the camera?
- How do I connect the camera to a different Wi-Fi network?
- How do I rotate the camera's image?
- How do I keep the camera recording in color at all times?
- How do I change the camera's time zone?
- How do I change the camera's password?
- How do I reboot the camera?
- How do I remove the camera from my account?
General Questions
How do I reset the smart lightbulb camera?
The reset button is hidden just below the camera lens. To find it, gently tilt the lens upwards, and the reset button/microSD card cover will reveal itself. It is designed to be out of sight when the camera is in its normal position, keeping it sleek and discreet.
To Reset the Smart Lightbulb Camera:
- Ensure the smart lightbulb camera is powered on.
- Gently tilt the camera lens upwards to reveal the reset/microSD card cover. Remove the cover.
- Press and hold the reset button until you hear an audio prompt.
- Quickly replace the reset/microSD card cover.
- Wait for the status LED to flash green and the audio prompt to confirm the reset.
⚠ Note: A solid green light means the reset was unsuccessful. Repeat the steps if necessary.
How do I enable hotspot mode on the smart lightbulb camera?
Hotspot mode allows your smart lightbulb camera to create a temporary Wi-Fi network so you can reconnect it to the internet if needed.
To Enable Hotspot Mode:
- Ensure the smart lightbulb camera is powered on.
- Gently tilt the camera lens upwards to reveal the reset/microSD card cover. Remove the cover.
- Quickly press the reset button once (do not hold it).
- Wait for the audio prompt and the status LED to flash green indicating that hotspot mode is enabled.
Once hotspot mode is active, the camera will broadcast a temporary Wi-Fi network. You can use the Lorex App to connect your phone to this network and reconfigure the camera’s internet settings.
How do I insert or remove the microSD card from the smart lightbulb camera?
The microSD card slot is hidden just below the camera lens. To find it, gently tilt the lens upwards, and the reset button/microSD card cover will reveal itself. It is designed to be out of sight when the camera is in its normal position, keeping it sleek and discreet.
- Tilt the camera upwards to reveal the reset/microSD card cover. Remove the cover.
- For insertion: Slide the card (label side down) into the slot until it clicks into place.
- For removal: Gently press the card until it pops out, then remove it.
What type of light socket is compatible with the smart lightbulb camera?
The lightbulb camera works with any standard E27 socket and is compatible with E26 as well.
What is the brightness of the light on the smart lightbulb camera?
The lightbulb provides 400 lumens of brightness, with a color temperature of 6500K.
How bright is 400 lumens?
400 lumens is approximately as bright as a 40W incandescent lightbulb or a 6-8W LED bulb, making it ideal for providing clear visibility in a medium-sized area.
Can I change the color temperature of the light?
No, the color temperature cannot be changed. The light is set to a cool white temperature of 6500K.
Will the lighting schedule resume after a power outage or Internet disruption?
If the light was ON before the power outage, it will automatically turn ON once power is restored. Internet disruptions do not affect the light scheduling, as the schedule operates independently of the Internet.
Where can I find the Device ID?
You can locate the Device ID in two ways:
- On the device itself: Look for a label with a QR code and the Device ID number printed underneath it.
- Inside the packaging box: Check the inner tray for the same label with the QR code and Device ID number.
What types of smart motion detection does the smart lightbulb camera offer?
The built-in AI processing provides person and vehicle detection, helping you capture important activity.
What is the Auto-Tracking Feature?
The Auto-Tracking feature in the camera automatically follows and records moving objects in its view. When motion is detected, the top camera pans and tilts to keep the object centered, ensuring you capture all activity. However, if more than one object is present, the auto-tracking feature will not activate, as it is designed to focus on one object at a time. This feature is ideal for monitoring large areas and can be easily enabled in the Lorex app.
Can I view my smart lightbulb camera remotely?
Yes, you can view your lightbulb camera remotely through the Lorex App, which supports live streaming.
Can I get audible notifications from my Wi-Fi Chimebox (ACCHM2)?
Yes, you can link the smart lightbulb camera (SL300) with the Wi-Fi Chimebox (ACCHM2) to receive audible notifications when the camera detects motion.
How to Link Your Smart Lightbulb Camera to Your Wi-Fi Chimebox:
- Open the Lorex App.
- Tap the device settings button [] next to the Wi-Fi Chimebox.
- Tap Linked Devices.
- Select your smart lightbulb camera (SL300) from the list.
- By default, Motion Alerts are enabled. If you want to disable them later, toggle the Motion switch off.
- Tap Alert Tone to customize the chime sound for motion alerts.
- Tap Save to apply changes.
Your smart lightbulb camera is now linked to your Wi-Fi Chimebox, and you will receive audible notifications whenever motion is detected.
How do I communicate through the camera?
You can communicate through the camera using 2-Way Talk and Quick Responses:
-
2-Way Talk in the Lorex App: From the Lorex app, you can tap the "Talk" button to start a conversation with anyone near the camera.
-
Quick Responses in the Lorex App: In the Lorex app, you can tap the "Responses" button to play pre-recorded messages through the camera. This is perfect when you're busy, away, or simply prefer not to use the 2-Way Talk feature. It's a convenient way to interact without needing to speak in real-time.
What are the speaker's volume levels in decibels?
The speaker's volume levels range from 75 to 103 decibels, giving you control over the sound output:
- Level 1: 75 dB
- Level 2: 82 dB
- Level 3: 89 dB
- Level 4: 96 dB
- Level 5: 103 dB
What Wi-Fi frequency does the smart lightbulb camera use?
It connects to Wi-Fi on the 2.4 GHz band.
Does my device support WPA2 or WPA3?
Your device supports Wi-Fi Protected Access 2 (WPA2) which is the industry standard security protocol for Wi-Fi networks. WPA2 offers security against unauthorized access and data interception and is supported by most Wi-Fi routers including those that support both WPA2 and WPA3. It employs Advanced Encryption Standard (AES), an encryption mechanism, which secures communication between your camera and Wi-Fi network to keep transmitted data confidential. For information on which devices support WPA2 and which devices support WPA3, please refer to “WPA2 and WPA3 Supportive Devices.”
How much storage does the smart lightbulb camera support?
It supports up to a 256GB MicroSD card for local storage and has cloud storage options available through the Lorex Cloud.
What are the compatible microSD cards?
Refer to Compatible SD Cards and Storage Sizes for more information.
Does the smart lightbulb camera have night vision?
Yes, it offers IR night vision with a range of up to 32 feet (10 meters).
What is the operating temperature range for the smart lightbulb camera?
It operates in temperatures ranging from -4°F to 122°F (-20°C to 50°C).
What is the field of view (FoV) for the smart lightbulb camera?
The camera provides a diagonal field of view of 107.9°, a horizontal view of 92.2°, and a vertical view of 50°.
How does the smart lightbulb camera's privacy mode work?
When you enable privacy mode in the Lorex app, the camera tilts upward, completely covering the lens to ensure full privacy. This also means the camera will stop recording video until privacy mode is disabled.
Can I control the smart lightbulb camera with voice commands?
Yes, it supports voice commands through Amazon Alexa and Google Assistant. You can control live viewing, turn the lighting on/off, and adjust brightness using simple voice commands.
💡 Important: Voice commands will only work if you use the device name assigned in the Lorex app. To check or update the device name, go to Device Settings > Device Info > Device Name.
Amazon Alexa Commands
- Turn Lighting On/Off
- "Turn on [device name] light"
- "Turn off [device name] light"
- Adjust Brightness
- "Dim [device name] light"
- "Brighten [device name] light"
- "Set [device name] light [brightness] percent" (e.g., "Set bedroom light 25 percent")
- View Live Camera Feed
- "Show [device name]"
- "Show me [device name]"
- Stop Live Camera Feed
- "Stop"
- "Go home"
Google Assistant Commands
- Turn Lighting On/Off
- "Turn on [device name] light"
- "Turn off [device name] light"
- Adjust Brightness
- "Dim [device name] light"
- "Brighten [device name] light"
- "Set [device name] light [brightness] percent" (e.g., "Set bedroom light 25 percent")
- View Live Camera Feed
- "Show [device name]"
- "Show me [device name]"
- Stop Live Camera Feed
- "Stop"
- "Go home"
Can I use the smart lightbulb camera in enclosed fixtures?
No, it is not designed for use in enclosed fixtures.
What are the different components of the smart lightbulb camera?
- E27 Socket (E26 Compatible)
- LED Light
- Microphone
- Speaker
- Camera Lens
- IR Lights
- Status Indicator
- Reset Button
- MicroSD Card Slot
Where can I find the full product specifications?
Visit this link to view the full specifications for your device.
Camera Setup
How do I install the smart lightbulb camera?
Refer to the Installation Guide for detailed instructions.
How do I connect my smart lightbulb camera to the Lorex App?
Refer to the Installation Guide for detailed instructions.
Where can I download the Lorex app?
Download the Lorex App from the App Store (iOS) or Google Play (Android). If you already have the app, ensure it’s up to date.
What do the status indicator lights mean?
The Status LED, located next to the camera lens, indicates the smart lightbulb camera's current state—whether it’s powered on, off, experiencing network issues, or ready to pair with the app.
Lorex App Settings
For a full guide on using the Lorex app with your smart lightbulb camera, check out the Lorex App settings guide.
How do I group my smart lightbulb cameras together?
If you have multiple smart lightbulb cameras, you can group them to control shared settings easily.
⚠ Note: Group settings allow you to control shared features like Light Settings and Privacy Mode for all grouped devices, overriding their individual settings for these features. For advanced customization, such as motion detection or notifications, use the individual device settings.
How to Create a Group
- Tap above the smart lightbulb camera's live view thumbnail.
- Select the smart lightbulb cameras you want to group together.
- Name the group, such as "Home."
- Tap Create to finalize the grouping.
Group Layout Options
After grouping, use the layout button to change how devices are displayed:
- Scroll View: Thumbnails side-by-side with horizontal scrolling.
- Grid View: Devices displayed in a grid format.
- Stacked View: Devices listed vertically, one above another.
How do I manage grouped device settings?
You can manage shared settings for all devices in a group using the Group Device Settings in the Lorex App. Follow these steps:
- Open the Lorex App.
- Tap the group device settings button [] next to the grouped smart lightbulb cameras.
- Light: Turn lights on/off and adjust brightness with the slider.
- Privacy Mode: Enable or disable privacy mode for all grouped devices.
- Group Name: Rename the group if needed.
- Devices:
- View all devices in the group.
- Tap the Edit button to remove a device from the group or +Add Device to add one.
- Tap a device name to access its individual settings menu for more detailed configuration.
- Light Settings: Configure group light activation, scheduling, and vacation mode. For detailed instructions, refer to the Lightbulb Settings.
How do I turn the lightbulb on or off?
- Open the Lorex App.
- Tap the live view of your smart lightbulb camera.
- Tap the Light button to turn the lightbulb on or off.
- Adjust the brightness using the slider below the button.
How do I set a schedule for the lightbulb?
Set the lightbulb to turn on or off automatically at specific times or days.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Light Settings.
- Tap Light Schedule.
- Tap +Add New Schedule and customize the following:
- Action: Choose to Turn On or Turn Off.
- Fade Duration: Select Instant or a gradual fade between 1 and 60 minutes.
- Time: Set the schedule based on Sunrise, Sunset, or a Specific Time/Date.
- Repeat Every: Choose the days of the week to apply the schedule. Blue indicates selected days.
- Tap Save to apply.
- To delete a schedule, swipe left on it and tap Delete.
How do I set up Vacation Mode?
Enable Vacation Mode to automatically turn the lightbulb on and off while you're away, giving the appearance that someone is home.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Light Settings.
- Tap Vacation Mode.
- Toggle the switch / to enable or disable Vacation Mode.
⚠ Note: Other schedules will be disabled while vacation mode is active.
- Set the start and end dates using the calendar, then tap Save.
- To create custom schedules for vacation dates, tap +Add New Vacation Schedule and configure the same settings as Light Schedule.
- To remove vacation dates, tap Clear.
How do I take a snapshot of the live video?
- Open the Lorex App.
- Tap the live view of your smart lightbulb camera.
- Tap the Snapshot button to capture a picture.
How do I manually record a video?
- Open the Lorex App.
- Tap the live view of your camera.
- Tap the Record Video button to start or stop recording.
How do I use 2-Way Talk?
- Open the Lorex App.
- Tap the live view of your camera.
- Tap the Talk button to speak through the camera.
How do I manually enable the siren?
- Open the Lorex App.
- Tap the live view of your camera.
- Tap the Siren button to start or stop the siren.
How do I use Quick Responses?
The Quick Responses are pre-recorded messages that the camera can play for you when you are not available to speak.
- Open the Lorex App.
- Tap the live view of your camera.
- Tap the Response button and choose from one of the pre-recorded messages.
How do I enable Privacy Mode?
Privacy Mode ensures your camera’s lens is completely covered and stops all video recording, giving you full privacy until the mode is disabled.
- Open the Lorex App.
- Tap the live view of your camera.
- Tap the Privacy Mode button .
How do I pan & tilt the camera?
Easily control the camera’s view and save preset positions for quick access.
- Open the Lorex App.
- Tap the live view of your smart lightbulb camera.
- Tap the Pan & Tilt button to access the controls.
- Use the on-screen arrows to tilt up/down or pan left/right.
How can I save and use preset positions on my smart lightbulb camera?
Camera presets are predefined positions that a pan & tilt camera can quickly move to for consistent viewing angles.
- Open the Lorex App.
- Tap the live view of your smart lightbulb camera.
- Tap the Pan & Tilt button to access the controls.
- Move the camera to the desired view.
- Tap the Add button , name your preset, and save it.
- Access saved views from the Presets tab. Tap a preset to instantly move the camera to that position.
- To make changes to saved presets, tap the Edit button .
How do I enable or disable the Status Indicator?
You can turn the LED light underneath the camera lens on or off through the Lorex App.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Toggle the switch / to enable or disable the Status LED.
How do I enable and set up person detection and vehicle detection on the camera?
Set up your smart lightbulb camera to detect and track motion, and customize specific areas or types of movement to monitor.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Motion Detection Settings.
- Toggle the switch / to enable or disable Motion Detection.
- Toggle the switch / to enable or disable Person and Vehicle Detection.
- Tap Motion Sensitivity. Adjust the sensitivity level from 1 (less) to 5 (more). Higher levels detect smaller movements but may result in more notifications.
How do I set up Motion Zones for motion detection?
Use Motion Zones to focus on specific areas within the camera’s view for motion detection. Create zones for:
- General Motion
- Person Detection
- Vehicle Detection
How to Create Motion Zones
General Motion Zone
- Use the grid overlay to select areas where motion will be detected.
- Tap grid squares to activate (blue) or deactivate (unselected).
Zone Management Tools:
- Erase: Remove specific grid boxes.
- Invert: Switch between selected and unselected areas.
- Clear: Reset the entire grid.
Person and Vehicle Motion Zones
- Tap the corner anchors of the motion zone box to resize or move it as needed.
- Adjust the zone to focus on specific areas for person or vehicle detection.
Zone Management Tools:
- Clear: Remove all zones.
- Reset: Return to default zone settings.
- Add: Create an additional motion zone.
- Delete: Remove a specific motion zone.
How do I enable the lightbulb to automatically activate for person and vehicle detection?
This feature provides an instant visual alert and enhances security by letting you know what’s happening around your smart lightbulb camera at a glance.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Light Settings.
- Tap Light Activation.
- Toggle the switch / to enable or disable Person Detection or Vehicle Detection.
- Customize the following settings:
- Light Mode: Choose between Solid or Flashing, then tap Save.
- Light Brightness: Use the slider to adjust brightness (left for low, right for high).
- Remain on for: Set how long the light stays on, from 10 seconds to 30 minutes, or choose Auto or Stay On.
- Schedule: Set specific times for the light to activate.
- Tap Save to apply.
How do I enable Auto-Tracking?
When enabled, Auto-Tracking automatically tracks a moving object within the camera's field of view.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Motion Detection Settings.
- Toggle the switch to enable Motion Detection.
- Toggle the switch / to enable or disable Auto-Tracking.
How do I enable and set up sound detection on the camera?
The Sound Detection Settings lets you control how easily the camera detects sound.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Sound Detection Settings.
- Toggle the switch / to enable or disable Sound Detection.
- Tap Sound Sensitivity. Adjust the sensitivity level from 50dB to 90dB. Lower sensitivity detects louder noises only and higher sensitivity detects quieter sounds but may send more notifications.
- For the camera to automatically follow the direction of detected sounds, toggle the switch / to enable or disable Sound-Activated Panning.
How do I enable the siren to automatically turn on for person and vehicle detection?
You can set the siren to automatically play when a person, vehicle, or both are detected. You can also customize the schedule for when the siren goes off.
- Open the Lorex App.
- Tap the device settings icon [] next to the smart lightbulb camera.
- Enable Person Detection Siren or Vehicle Detection Siren (or both). Choose the type of siren from the available Response Message list, then tap Save.
- To set a schedule, tap Edit Schedule. Select the days (Sun-Sat) and set the start and end times for when the siren should be active, then tap Save.
This will automatically trigger the siren based on your detection and schedule preferences.
How do I create custom Quick Responses?
In addition to using pre-recorded Quick Responses, you can also create your own custom messages.
The Quick Responses feature lets you use pre-recorded or custom messages to communicate with visitors through your camera.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Quick Responses.
- Tap the [+] icon to create a new message.
- Press and hold the record button to record your message, then release to stop.
- Tap the play button to listen or the delete button to re-record.
- When satisfied, tap Next.
- Name your message and tap Save.
- If you want your message to repeat, tap Quick Responses Cycle. Select the desired number of cycles (1–5) and tap Save.
How do I adjust notifications settings?
Adjusting notification settings lets you control when and how you receive alerts, ensuring timely and relevant updates without unnecessary alerts.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Notifications.
- Toggle the switch / to enable or disable Alert Notifications.
- Tap Notification Schedule to set specific times during the day to receive alerts, then tap Save.
- Toggle the switch / to enable or disable Alert and Event Thumbnails (include thumbnail images with notifications for a quick preview).
- Toggle the switch / to enable or disable Offline Notifications (enable alerts when your camera goes offline).
How do I control the volume for the camera's speaker or microphone?
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Sound Settings.
- Tap Speaker Volume. Adjust the speaker’s volume from 0 (low) to 5 (high), then tap Save.
- Tap Microphone Volume. Adjust the microphone’s sensitivity from 0 (low) to 5 (high), then tap Save.
How do I enable HDR (High Dynamic Range)?
HDR optomizes video picture in high-contrast conditions, such as areas with too much or too little light. You can enable HDR for each camera individually.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Video Settings.
- Toggle the switch / to enable or disable HDR to enhance video clarity in areas with extreme brightness or darkness.
- Tap Save to apply changes.
How do I change the video quality?
You can adjust the camera’s video quality between 2K for sharper, higher-resolution footage or 1080p to conserve data and storage space. This setting impacts both live viewing and recorded videos.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Video Settings.
- Tap Video Quality. Adjust the recording quality to: High (2K), Medium (1080P), Low (720P).
- Tap Save to apply changes.
How do I change the live video streaming quality?
The live video streaming quality determines whether the video is displayed in High Definition (HD) or Standard Definition (SD). HD offers clearer, more detailed video but may use more data or require a stronger connection, while SD uses less data and is better for slower connections.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Local Recording Settings.
- Tap Stream Setting. Choose between High Definition or Standard Definition, then tap Save.
How do I enable continuous recording?
If you prefer continuous recording, which captures footage 24/7, you can switch to that option.
Keep in mind, continuous recording will fill up your microSD card memory faster.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Local Recording Settings.
- Toggle the switch / to enable or disable Continuous Recording.
How do I disable local recording?
This will stop the camera from saving video footage locally onto the microSD card.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Local Recording Settings.
- Toggle the switch / to enable or disable Local Recording.
How do I format the microSD card?
⚠ Note: Formatting the storage will delete all existing footage. Be sure to save any important videos elsewhere before formatting.
If the device storage is full:
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Device Storage.
- Tap the full > arrow.
- Select Formatting Storage to erase all data and free up space for new recordings.
How do I disable audio recording?
Audio Recording allows your camera to capture sound. However, recording audio may be restricted in some areas. Be sure to check local laws before enabling this feature.
How to Enable or Disable Audio Recording:
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Toggle the switch / to enable or disable Audio Recording.
How do I share access to the camera?
The Shared Users feature lets you share access to your smart lightbulb camera while controlling the permissions of other users. The person must have a Lorex app account to accept your invitation.
How to Add a Shared User:
- Open the Lorex App.
- Tap your lightbulb camera to open Live View.
- Tap the Shared Users button [].
(Alternatively, access this feature from Device Settings.)
- Tap Add Shared User.
- Enter the email address of the person you want to share access with.
- Set their permissions, then tap Confirm.
The user will receive an email invitation to accept and gain access to your camera.
How do I connect the camera to a different Wi-Fi network?
Changing the wireless network allows you to reconnect your camera to a new Wi-Fi network if needed.
How to Change the Wireless Network:
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Wireless Network.
- Choose a network from the list, enter the password, and tap Save.
How do I rotate the camera's image?
The Image Rotation feature ensures that your camera's video feed displays correctly, whether the camera is mounted on a wall or ceiling. Use this feature to flip the image 180° if needed.
How to Rotate the Image:
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Toggle the switch / to enable or disable Image Rotation. Turning it on flips the image 180°.
How do I keep the camera recording in color at all times?
The Auto Night Vision feature ensures clear recording in low-light conditions by automatically switching the camera to black-and-white mode when necessary.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Toggle the switch / to enable or disable Auto Night Vision.
⚠ Note: If disabled, the camera will remain in color mode, which may reduce visibility in low light.
How do I change the camera's time zone?
The Time Zone setting ensures that timestamps on your videos and live views match your local time. It’s crucial for accurate monitoring and reviewing of events.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Time Zone and select your local time zone from the list.
- If applicable, toggle the switch / to enable or disable Daylight Savings Time, and set the start and end dates if necessary.
- Tap Date Format to adjust how the date appears on your footage.
How do I change the camera's password?
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Tap Device Info.
- Tap Device Password.
- Enter the old password, create a new one, and tap Save. (This is separate from your Lorex App account password.)
How do I reboot the camera?
Rebooting your smart lightbulb camera restarts the device without affecting its settings. Use this feature to resolve minor issues like connectivity problems.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Scroll down and select Reboot Device. Confirm to restart the camera.
How do I remove the camera from my account?
Removing your smart lightbulb camera disconnects it from your account. This is useful when transferring ownership or no longer using the device.
- Open the Lorex App.
- Tap the device settings button [] next to the smart lightbulb camera.
- Scroll down and select Remove Device. Confirm to finalize the removal.