Buy Online or Call 1-888-425-6739 | 8:30 AM - 10 PM EST | 7 Days a Week

Lorex ECO Stratus Client Software: Not working after El Capitan OS update

If you have recently updated your Mac operating system to the El Capitan operating system, you may encounter the following error messages:

  • Need to Install Plugins
  • Failed to Install Plugins
  • Plugins are not compatible with this version of Mac
  • Blank white screen instead of the Lorex ECO Stratus Client software login page

Contact Technical Support for the correct version of Lorex ECO Stratus Client software for your version of Mac OS.

REMINDER: If Lorex ECO Stratus Client software was previously installed on your Mac prior to updating, uninstall it before contacting Technical Support.