Motion sensitivity and Smart Zone alert settings will affect the number of event notices you receive. You can modify the sensitivity setting in the Automatic Recording Triggers menu or modify the Smart Zone alerts to adjust the number of event notic...
The FLIR FX camera may need to be restarted to reconnect to a wireless network. To prevent any issues connecting, we recommend using the Dynamic Host Configuration Protocol (DHCP) option on the camera, and setting a DHCP reservation on your rou...
If your FLIR FX camera is rebooting frequently: Ensure the power adapter is securely connected to the camera and the power source. Confirm the camera is properly seated and connected to its base or housing. If the camera is in an outdoor h...
If you cannot view your FLIR FX camera remotely using the FLIR FX app, check for the following: The camera is powered on. The camera is not in Direct mode and the Direct mode LED ( ) on the back is off. The camera is connected to WiFi an...
If the intercom / 2-Way-Audio feature of the FLIR FX app is not working when the smartphone is being used for a telephone call, the smartphone’s microphone is prioritized for the telephone call rather than the FLIR FX app. FLIR FX camera inter...
The FLIR FX camera is currently available for shipping to Canada, the United States, the United Kingdom, and the European Union.
Two orange lights ( ), on the back of the FLIR FX camera may mean that the camera cannot properly read the microSD card (included). Try removing and reinstalling the microSD card to resolve this issue. To reinstall the microSD card (included)...
The FLIR FX camera requires a router to access the camera remotely or to store your recorded video on the FLIR Cloud . FLIR FX cameras support only 2.4 GHz WiFi networks using the 802.11 b/g/n standards. The FLIR FX camera does not require an I...
Some users may experience issues which prevent the setup of the FLIR FX camera on an iPhone or iPad. The setup process could be prevented if the iPhone or iPad firmware is out of date, or the camera is not ready for setup. To resolve camera setup...
If you are experiencing issues during setup of the FLIR FX camera on an Android smartphone or tablet, ensure you have installed the latest version of the FLIR FX app . Once the latest version is installed, log out and restart the FLIR FX app to r...