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N910 Series - 4K+ Ultra HD 12MP 16 Camera Capable NVR: Package and Envelope Detection Support Article

...Record Channel : Select the cameras that will record when a package or envelope is left behind or missing. Set the length of recording following a package & envelope detection event in the Post-REC field. • Warning Lights : Check to enable warning...

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Notice - Beginning 2022, LH0/LH1 series’ playback will no longer be supported, only live view Support Alert

Dear Valued Customers, Beginning 2022, users of the following products will no longer be able to play back their recordings. However, the live view  feature will still be available. The following is a list of affected products:...

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Lorex App: Scheduled Maintenance Thursday April 14th Support Alert

...ST on Thursday April 14th, 2022. Users may encounter events missing or not saved on the cloud during this period. The events/recordings, however, will still be available from the local storage. Thank you. The Lorex Team...

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Lorex App: Missing Events Support Alert

...sers to be missing events from the Events pages has been successfully resolved by our dedicated team. You can now access all recordings on your device by navigating to the Event page or the Timeline page. Thank you for your patience and continued s...

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