N910 Series - 4K+ Ultra HD 12MP 16 Camera Capable NVR: Package and Envelope Detection

The following article helps you detect and capture packages in the camera’s field-of-view while triggering alarms and/or notifications.

Table of Contents:

• Ensuring Package & Envelope Detection Accuracy
• Enable Package & Envelope Detection in Smart Plan
• Configuring Package & Envelope Detection
• Searching for Package & Envelope Detection (Smart Search)
• Configuring Package Dection Through the Lorex App

Ensuring Package & Envelope Detection Accuracy

The following are important camera installation notes to ensure accurate package and envelope detection. For full camera mounting instructions, see your camera’s documentation at lorex.com.

The image below is a good example of camera placement, angle, and height for your camera to detect packages & envelopes. This view captures the path leading up to the door and the door stoop, where packages & envelopes are typically dropped-off. Note that there are no obstructions between the camera and the bounding box; monitoring a simple environment with a clear view ensures accurate detection and minimizes false alerts.

Enable Package & Envelope Detection in Smart Plan

For certain Lorex IP cameras, the package and envelope detection feature cannot be used simultaneously with other smart plans and is disabled by default. If a Smart Plan is not enabled properly on your camera, the Package/Envelope Detection feature will not work. Please make sure to enable the Package/Envelope feature before continuing.

To enable package and envelope detection in smart plan settings:

1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click Events, then Event Settings. Click the Smart Plan tab from the side panel.

3. Select a camera to configure.
4. Select the Package/Envelope Detection feature icon.

Note: If your Lorex IP camera cannot use the package and envelope detection simultaneously with other smart plans, you will need to disable all other smart plans. When a smart feature icon is enabled, the icon appears blue. Click the blue smart feature icon again to disable it. When a feature is disabled, the icon appears white.

5. Click Apply to save changes.

Configuring Package & Envelope Detection

The system allows you to define an area and set a period to detect packages & envelopes that are either left behind or missing. Select channels that you want to enable package & envelope detection on and adjust preferences.

To configure package and envelope detection:

1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click Events, then Event Settings. Click the Package/Envelope Detection tab from the side panel.

3. Select a camera to configure. 4. Check to enable the package & envelope detection rules that you want to use. 5. Select between Package Left Behind or Package Missing detection types.

Note: The first two package & envelope detection rules were added by default. The detection type for the two default rules cannot change and the areas can only be enabled or disabled. All details from rules added after can be changed or deleted.

6. Click the Draw icon and customize the active area for package & envelope detection:

• Name: Click to enter a custom name for the detection area.
• Draw Rule: Click-and-drag the corners of the yellow box to resize the area. To create a new bounding box, click the delete icon to remove the current one, then click on the camera’s live view image and draw a line around the area that you want to monitor. Continue to click to change the direction and then right-click to close the area.
• Min Duration: Select the number of seconds before the device is triggered.
• Click OK when finished.

7. Click the trigger modifying icon to adjust how the system will react to package & envelope detection.

8. Click Setting next to Schedule to choose which days and times of the week to enable package & envelope detection:

• Click or click-and-drag along each of the red timelines to quickly add or remove time from each day’s schedule in 30–minute segments.
• Click beside 2 or more days to link schedules (). This allows you to quickly change multiple schedules at once.
• To make fine adjustments to a schedule, click . This will allow you to set exact start and end times for a schedule.
• Click OK when finished.

9. Choose how the system will react to package/envelope detection: • Record Channel: Select the cameras that will record when a package or envelope is left behind or missing. Set the length of recording following a package & envelope detection event in the Post-REC field. • Warning Lights: Check to enable warning lights. Click Setting to change the warning lights mode to Flashing or choose how long the warning lights will stay on following a package & envelope detection event. To learn more, see 14.1.1 Smart Motion Activated Warning Lights, page 52. • Smart Security Lighting: Check to enable Smart Security Lighting. Click Setting to select a custom color or choose how long the light will stay on following a package & envelope detection event. Click on the red color box to open the custom color settings. To learn more, see 14.1.3 Smart Motion Activated Smart Security Lighting, page 58. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them, see 26.6.5 Configuring Email Alerts, page 135. • Sequence: Sequence mode will begin. Select the numbered tiles next to this option to include the corresponding cameras in the sequence. • PTZ Activation: Set connected PTZ cameras to start a tour, pattern, or go to a preset location. • Recorder Buzzer: Check to enable the system buzzer. • Alarm & Camera Pre-record Messages: Check to enable alarm & camera pre-record messages. Click Setting to select a pre-record voice message or alarm sound. Choose how many times the pre-record message will play following a package & envelope detection event. To learn more, see 14.1.2 Smart Motion Activated Alarm & Camera Pre-record Messages, page 55.
10. Click OK, and then click OK again.
11. Click the Delete icon to remove the rule.

12. Click Add to create additional active areas for package & envelope detection.
13. Click Apply to save changes.

Searching for Package & Envelope Detection (Smart Search)

Search for package & envelope events on a specific camera or the entire system. You can also choose to back up events (USB flash drive required – not included).

To perform a Smart Search:

1. From the Live View display, right-click to open the Quick Menu, then click Smart Search.
2. Click the Package/Envelope Detection tab from the side panel.

3. Select a camera to search for detection events from, or select All.
4. Select the time period for your search, then enter the start and end time.
5. Select the type of package & envelope detection for your search, or select All.
6. Click Search.

7. Events that match your search criteria are displayed. You now have the following options:

• Click a thumbnail to preview the event. Double-click the preview window to view in full screen.
• Check thumbnails to perform other actions:
  • Backup: Back up events.
  • Lock: Lock events.
  • Add Book Mark: Bookmark events.
  • Delete: Delete events.

Configuring Package Detection Through the Lorex App

1. Tap above the recorder's thumbnail.
2. Select your camera.
3. Tap the ellipses (...) in the top right corner of the app.
4. Tap Motion Detection Settings.
5. Tap to enable Package Detection and/or Package Removed Detection.
6. Tap Motion Zones™.
7. Here you can setup the general motion detection zone.

Configuring Smart Motion Detection Zones (including Package and Package Removed Detection) can only be done using your recorder. For full instructions on how to set customized Motion Zones™, refer to "Configure Motion Zones™".