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Android 10: Connectivity issues while using Data Saver

Customers running Android 10 may experience connectivity issues with Lorex apps if they have Android’s Data Saver feature enabled. To disable data saver on Android: Open the device Settings screen. Tap...

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Digi Summit App: Playing back recorded video

You can view playback on your smartphone or tablet using the Digi Summit app. The following instructions require you to access your system using the Digi Summit app on your smartphone...

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Error Message: Lorex App - "Play error, click to refresh"

Lorex Wi-Fi camera users with the Lorex App may encounter the following error message when attempting to view live video: Play error, click to refresh. ...

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How to Change or Reset Your Recorder's Password (Compatible with Lorex App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it. Note: These instructions apply...

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How to Change or Reset Your Recorder's Password (Compatible with Lorex Cirrus App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it. Note: These instructions apply...

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How to Change or Reset Your Recorder's Password (Compatible with Lorex Cloud App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it. Note: These instructions apply...

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How to Change or Reset Your Recorder's Password (Compatible with Lorex Pro App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it. Note: These instructions apply...

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Locating and downloading software & mobile applications

PC or Mac Software To locate your software or application on PC or MAC, click here for downloads and documentation for your product. Mobile Apps Lorex by FLIR products support...

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Lorex App - Too Many Notifications

You may find that your camera is triggering frequently and sending too many event notifications. Here are a few troubleshooting tips to help reduce false alerts. Set scheduled notifications In...

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Lorex App - Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex devices on the Lorex App. My Phone cannot connect to the Device Hotspot If you are connected...

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