How to Change or Reset Your Recorder's Password (Compatible with Lorex Pro App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

Note: These instructions apply to recorders supported by the Lorex Pro App. Refer to the Lorex Pro App Product Compatibility Chart for a list of compatible recorders.

• If your recorder is supported by the Lorex App, refer to the article "How to Change or Reset Your Recorder's Password (Compatible with Lorex App)."
• If your recorder is supported by the Lorex Cirrus App, refer to the article "How to change or reset your recorder's password (compatible with Lorex Cirrus App)."
• If your recorder is supported by the Lorex Cloud App, refer to the article "How to Change or Reset Your Recorder's Password (Compatible with Lorex Cloud App)."

Table of Contents:

• Changing Your Password via the Lorex Pro App
• Changing Your Password via Your Recorder

Changing Your Password via the Lorex Pro App

Note: You cannot reset your password with the Lorex Pro App. To reset your password, you must use your recorder. The following instructions explain how to change your recorder's password from the Lorex Pro App.

1. Tap the ellipses (...) above your desired recorder in the top right corner of the app.
2. Tap Device Settings.
3. Tap in the top right corner of the Device Settings page.
4. Tap Modify Device Password.
5. Fill in the required fields as follows:

• Old Password: Your old password
• New Password: Your new password
• Confirm the new password: Your new password

6. Tap Save.
7. Record your password and store it in a secure place.

Changing or Resetting Your Password via Your Recorder

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven't received a temporary password yet, refer to "How to Reset Your NVR or DVR's Password".

1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click ACCOUNT, then the User tab from the side panel.
3. Click next to the account you want to change the password for.

4. Configure the following:

• Username: Set to admin.
• Modify Password: Check to modify password.
• Old Password: Enter the current/reset password.
• New Password: Enter the new password you want to use for the system.
• Confirm Password: Re-enter the new password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

5. Click OK.