Lorex Support

ACH20-1B Thermal Monocular Camera: Connecting to the App

Follow the steps below to connect your thermal monocular camera to the Thermal Connection app. Note: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment...

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ACH20-1B Thermal Monocular Camera: Frequently Asked Questions

The following FAQ answers many of the general questions about your thermal monocular camera. How does my thermal monocular camera work? To improve the visibility of objects in complete...

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ACH20-1B Thermal Monocular Camera: Troubleshooting

The following article provides some troubleshooting tips for using your thermal monocular camera. Camera’s image/screen is blurry. Adjust your camera’s diopter to your eyesight. Before you begin, it is highly...

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ACH20-1B Thermal Monocular Camera: Using the App

Take some time to learn about using your thermal monocular camera through the companion Thermal Connection app. Table of Contents: Live View Settings Digital Zoom

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C884DA - Troubleshooting

The following article provides some troubleshooting tips for the (C884DA Series - 4K Deterrence Bullet CVI Wired Camera). Picture does not appear to be 4K. To ensure that...

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Changing Your Recorder’s Output Resolution (New Local UI)

The following article provides instructions for changing your recorder's output resolution. To ensure the best possible picture quality, set the recorder’s output resolution to match the highest resolution supported by...

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Color Night Vision Booster

Lorex is innovating again. Our new 4K Smart Deterrence IP wired bullet cameras come with a new, powerful chipset and Smart Security Lighting™, that when combined, these two features produce the...

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Controlling Your 4K Ultra HD IP 25× Pan-Tilt-Zoom Camera

The following article provides instructions on how to control your 4K Ultra HD IP 25× Pan-Tilt-Zoom Camera from the NVR. Controlling Your PTZ Camera In Live View, double-click the...

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DVR / NVR - Download the Lorex Home App

The following article provides instructions for downloading the Lorex Home app and connecting your Lorex recorder to the app. Prerequisite Before you start, your recorder must be powered on and connected to...

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E841CA/E893DD/E893AB Series : 4K Smart Deterrence IP Camera - Troubleshooting

The following are some of the most common issues and troubleshooting tips for the 4K Smart Deterrence IP Cameras (E841CA Series, E893DD Series, E893AB Series): No picture/signal...

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