Lorex Support

Search Articles in this category

AWDGL-1 - No-drill Mount Kit for Video Doorbell B463AJD Series: Installation

This article gives instructions on how to install your AWDGL - No-drill Mount Kit for Video Doorbell B463AJD Series. Installing the No-Drill Mount Kit: Ensure the surface...

Learn More >

AX8 Series - 8-Port PoE Switch: Frequently Asked Questions

This article answers frequently asked questions about your [AX8 8-Port PoE Switch](). Setup: Can I use any Cat5e or Cat6 cable with my PoE Switch? Yes, but it...

Learn More >

AX8 Series - 8-Port PoE Switch: Troubleshooting Guide

This article addresses common troubleshooting issues regarding your [AX8 8-Port PoE Switch](). I need to connect power to my PoE Switch To power on the switch, connect the AC power...

Learn More >

AX8 Series: 8-Port PoE Switch: Installation Guide

This article gives installation instructions for your [AX8 8-Port PoE Switch](). What's Included: PoE Switch Power Cord Rubber Feet (4×) Rack Mount Brackets (2×) Screws...

Learn More >

B862AJ Series - 4K Wired Video Doorbell: Frequently Asked Questions

The following FAQ answers many of the general questions about the 4K Wired Video Doorbell B862AJ. Where applicable, the FAQ includes links to articles where you may find more information.

Learn More >

B862AJ Series - 4K Wired Video Doorbell: Fusion Troubleshooting

This article focuses on enhancing the video doorbell's image following the Lorex Fusion Recorder setup. Video doorbell’s image is stretched in the Lorex app and in my recorder’s live view...

Learn More >

B862AJ Series - 4K Wired Video Doorbell: How to Use Wedges to Angle Your Doorbell

This article will describe how the optional Horizontal or Vertical Wedge, used with your Mounting Bracket, can improve your video doorbell's perspective in certain scenarios. What are angled wedges?

Learn More >

B862AJ Series - 4K Wired Video Doorbell: Installation

This article provides instructions for installing your 4K Wired Video Doorbell B862AJ. Table of Contents: What's Included App Setup Smart Security LED Indicator Installation...

Learn More >

B862AJ Series - 4K Wired Video Doorbell: Troubleshooting

The following are some of the most common issues and troubleshooting tips for your 4K Wired Video Doorbell. How to to reset video doorbell Pull back the RESET/microSD card...

Learn More >

C884DA - Troubleshooting

The following article provides some troubleshooting tips for the (C884DA Series - 4K Deterrence Bullet CVI Wired Camera). Picture does not appear to be 4K. To ensure that...

Learn More >

21 - 30 of 120