Lorex Support

Lorex Fusion: Download the Lorex Home App

The following article provides instructions for downloading the Lorex Home app and connecting your Lorex Fusion Collection recorder to the app. Prerequisite Before you start, your Fusion recorder must be powered...

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Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information. What...

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Lorex Fusion: Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex Fusion Collection. My Fusion Wi-Fi camera or accessory is not appearing in the device list. Ensure...

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N883 Series: Connect Audio Devices

The following article provides information on connecting audio devices to your NVR. Caution: Audio recording and / or use of listen-in audio without consent is illegal in certain jurisdictions. Lorex Corporation assumes...

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Technical Support - Frequently Asked Questions

We have curated these frequently asked questions (FAQs) to provide you with a quick and easy solution to technical issues affecting your Lorex product. Lorex All information about Lorex, how...

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Top Reasons Your Lorex Camera May Lose Video or Go Black

There are a multitude of reasons why your security camera may lose video or go black. The following list of potential issues will walk you through the process of identifying the root...

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U424AA - 2K Wire-Free Camera : Connecting with Lorex Cirrus app

This article provides instructions to connect your Lorex 2K Wire-Free Camera (U424AA) with the Lorex Cirrus app. To connect 2K Wire-Free Camera with Lorex Cirrus app Download...

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U424AA - 2K Wire-Free Camera : Installation

This article provides instructions to install your Lorex 2K Wire-Free Camera (U424AA). The camera battery comes partially charged (due to safety regulations). Please, fully charge the...

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Using Heat Map (New Local UI)

The following article provides instructions for using the heat map feature to see hot and cold areas of the camera’s image. Heat map works as a graphical overlay that...

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Using Package and Envelope Detection (New Local UI)

The following article provides instructions for defining an area and setting a period to detect packages/envelopes that are either left behind or missing. The package and envelope detection feature...

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