Dear Lorex App users,

To give you greater control over your privacy preferences, thumbnails for Push Notifications and Events are now controlled by the same toggle. If you are experiencing issues receiving push notification or event thumbnails, please navigate to your Device Settings > Notifications > and ensure that Alert and Event Thumbnails is enabled.*

To learn more about Lorex's commitment to keeping your data private, please visit the Lorex Video Vault™ technology page.

*By enabling thumbnails, you consent to temporarily store thumbnails in a secure cloud, which will be deleted after three days.

Thank you.

The Lorex Team