Service maintenance on May 13th, 2020

We are providing an essential service maintenance update to support upcoming features and devices for the Lorex App. The update is to occur on Wednesday, May 13th, 2020 between the hours 10:00pm – 11:00pm EST. This update is intended to improve user experience, however, during the time of this update, there is a possibility that certain users may experience difficulties connecting to their system using the Lorex App app.

If you are experiencing difficulties as a result of this update, please don’t hesitate to contact our support line for assistance the following day during operating hours (11am-10pm EST) at 1.888.425.6739 or email us at


Last update: 2020-05-12 23:22:00