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Wireless Home Monitor: Remote access through Skype on a PC Support Article

If using a computer away from your home network the Wireless Home Monitor can be accessed via Skype . You must first start by installing the necessary drivers. To install the camera drivers for PC: The camera drivers can be found on...

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FLIR Secure Web Portal: Display issues Support Article

You can view your FLIR Secure account for your FLIR FX and HD WiFi cameras by signing in to your account on our website www.flirsecure.com . If you are experiencing issues with the web portal display, update your web browser to a newer versio...

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Internet: Does my FLIR FX camera require port forwarding or DDNS? Support Article

Your FLIR FX camera does not require port forwarding or a Dynamic Domain Name System (DDNS) account to function. Your camera communicates through WiFi to the FLIR Cloud .

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FLIR FX App: Logging out Support Article

Your account will be signed in to the FLIR FX app on your smartphone or tablet even after closing the app. To log out of the app on your smartphone or tablet you must do so manually. To log out of the FLIR FX app: Launch the FLIR FX ap...

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Error Message: FLIR FX - Missing microSD card Support Article

If your FLIR FX camera is reporting a missing microSD card first check that the microSD card (included) has not been removed. If the microSD card has been removed, turn the camera off and replace the card. IMPORTANT: You must format a...

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FLIR FX Camera: Firmware update Support Article

Firmware updates can help with the functionality of your FLIR FX camera and provide new features. Updates are available to you through a WiFi connection. To update the firmware on the FLIR FX camera: Connect the camera to WiFi. Launch...

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Accessories: Opening / closing FLIR FX outdoor housing Support Article

The FLIR FX camera outdoor housing accessory features a weatherproof ( IP66 rated ) casing, outdoor sunshade, and four additional high-powered infrared illuminators. To install the FLIR FX camera in the outdoor housing: Slide the sunsh...

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Error Message: FLIR FX - Time error Support Article

When using the FLIR FX app on an Android smartphone or tablet, time settings must set automatically through an Internet connection. If you manually adjust the time on your smartphone or tablet you may see the error message: Time error. Change you...

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Accounts: Changing FLIR FX owner account email Support Article

To change the email associated with your FLIR Secure account, you will need to speak with our Technical Support team over the phone. The agent will remove all cameras associated with your current account. Removal typically takes approximately 5...

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FLIR Secure Web Portal: Using the FLIR Secure web portal Support Article

You can view live video from your HD WiFi camera or DVR / NVR system through a computer using the FLIR Secure web portal. The FLIR Secure web portal will time out every 10 minutes and will require a refresh. This time out is in effect for securi...

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