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IP Cameras: Locked error message after changing password Support Article

If you have changed your IP cameras password and receive a Locked error message on your NVR, it is because your NVR is trying to access the cameras with an older password. When you change your password on your IP camera, update the password info...

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Error Message: No Network Host Support Article

If you are trying to view your cameras on your NVR system Live View and you are seeing a No Network Host error message, this is an indication that the IP address of the cameras you have added to your NVR have changed. This error message can occu...

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FLIR Cloud App: Recording video manually Support Article

You can record video directly to your smartphone or tablet from the Live View screen in the FLIR Cloud app . Prerequisite: The following instructions require you to access your system using the FLIR Cloud app on your smartphone or tablet...

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FLIR Cloud Client Software: Forgotten password Support Article

If you are unable to log in to your FLIR Cloud Client software due to a forgotten password, contact Technical Support for a password reset. For security, passwords cannot be reset using the online support system.

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IR Cameras: Increasing night vision capabilities Support Article

Infrared (IR) blasters and flood lights can be used to increase night vision capabilities. IR blasters and flood lights are supported and sold on the Lorex website . They are secondary units that fill an area with IR light to enhance IR camera im...

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LNC Cameras: Connecting the camera to WiFi using L-View Support Article

You can connect to and view your LNC Series camera on your PC / Mac through a WiFi network using the L-View Client software . To connect the camera to WiFi using L-View for PC / Mac: Connect the camera directly to a router using an...

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LNC Cameras: Setting up NAS recording Support Article

LNC Series cameras support the use of a network-attached storage (NAS) device (not included) to increase storage capacity. Prerequisites: Download and install the L-View Client software. Click here for more information on locating so...

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Error Message: Network Connection Failed Support Article

The Network Connection Failed error message indicates that your DVR / NVR is not communicating with your router . This error can be due to an issue with your DVR / NVR internal settings or an issue with how your DVR / NVR cables are connected. To...

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PTZ Cameras: Motion detection alerts triggered by PTZ controls / presets Support Article

Depending on your system, you can use your DVR / NVR menu to set your Pan-Tilt-Zoom (PTZ) Cameras to move in a specific pattern. This is called setting up a tour of presets . If your PTZ camera is currently set up to run tours, or you are using...

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Troubleshooting: Image appearing fisheyed, distorted or inverted Support Article

Select cameras have the capability to configure fisheye viewing. To revert camera from fisheye mode: LIMITATION: Fisheye configuration can currently only be accessed through a PC. Launch the FLIR Cloud Client software and navigate to t...

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