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LNC Cameras: Camera not connecting after reboot Support Article

After rebooting, your LNC Series camera should automatically reconnect to the WiFi network that it was originally connected to. If it does not connect after rebooting, it may be due to a loss in network configuration settings. Start by restoring y...

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Recording: FLIR FX camera resolution Support Article

The FLIR FX camera has a maximum resolution of 1080p . The recording resolution will vary depending on the quality setting and the type of recording. Manual & Dashcam Recordings Video: 1080p (1920×1080) up to 30fps Photo: 4MP Au...

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FLIR FX Camera: Simultaneous remote viewing through multiple computers, smartphones / tablets Support Article

When connected to the FLIR FX camera via WiFi / Cloud mode , you can access a camera's Live View on up to three different computers, smartphones, or tablets at the same time. This includes computers on a web browser, and smartphones or tablets on...

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Audio: Voice echoing from the FLIR FX camera Support Article

If you are experiencing an echo when using the FLIR FX camera intercom feature, it may be caused by audio feedback. Audio feedback typically occurs when the FLIR FX camera is in close proximity to a smartphone or tablet with audio output turned on...

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Accessories: Purchasing FLIR FX stands Support Article

The FLIR FX camera and stand must be ordered as a unit. The indoor stand is not available to purchase separately. Outdoor housing, waterproof sports case, and dash mounts are available for purchase as part of a bundle with the FLIR FX camera a...

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Accessories: Removing the FLIR FX camera from the base Support Article

There are four different accessories compatible with the FLIR FX camera: Indoor Stand Outdoor Housing Sports Case Dash Mount IMPORTANT: Be careful to avoid dropping the camera, or damaging the accessory when installing or removing...

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Error Message: FLIR Cloud Client software - Offline error Support Article

FLIR Cloud Client software will take up to 60 seconds before it connects and displays as online. If after 60 seconds you are still seeing an Offline error message, there may be issues with your DVR / NVR internal settings or network settings. St...

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Recorded Video: Slow playback Support Article

When viewing playback from a computer, smartphone, or tablet, connection issues and image quality settings can impact video streaming quality. If you are experiencing slow playback issues, please check the following: If you use the Device I...

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USB Device: Not detected Support Article

You can connect a USB mouse, USB flash drive, or an external USB hard disk drive (HDD) to the USB port(s) on your DVR / NVR. If the DVR / NVR is not detecting the USB device, ensure you have installed the latest firmware updates for the DVR / NVR....

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Error Message: FLIR FX - Time stamp error Support Article

The FLIR FX camera will apply a time stamp to recorded video files that intentionally ignores the time zone settings on the camera. This is to prevent duplicate file names from occurring. Recording duplicate video files would lead to file overwrit...

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