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LNC Cameras: Camera not connecting after reboot

After rebooting, your LNC Series camera should automatically reconnect to the WiFi network that it was originally connected to. If it does not connect after rebooting, it may be due to a loss in network configuration settings. Start by restoring your camera to default settings.

To restore your camera:

  1. With the camera on, press and hold the reset button on the camera for at least 10 seconds, using a pin or small object. Your camera will power off.
  2. Wait for your camera to power on.

You are ready to reconnect to your network. Depending on your router, you may need to connect using the WiFi Protected Setup (WPS) button on your router, or through a direct Ethernet cable connection.

To connect the camera to WiFi using a WPS button:

  1. On your router, press and hold the WPS button until the WPS LED turns on or flashes.
  2. Press the WPS button on the camera. The LEDs on the camera will flash for 1 minute while the camera searches for the network. When the connection is established, the blue LED will turn on.

If your router does not have a WPS button, you can connect to it using an Ethernet cable.

To connect the camera to WiFi using an Ethernet cable:

  1. Connect the camera directly to the router using an Ethernet cable.
  2. Set up WiFi using the steps in your camera’s Quick Start Guide (included). Click here for downloads and documentation for your product.
  3. Once you have completed the setup, disconnect the power and Ethernet cables from the camera.
  4. Reconnect the camera power cable. The camera will remember the wireless network once plugged back in.

If your camera does not automatically connect, check for signal interference, and ensure your camera is in signal range, then repeat steps 3-4. Click here for tips on ensuring signal strength.

Once connected, take the following steps to ensure that you maintain a stable and strong WiFi connection to your camera.

To prevent your camera from losing a network connection:

  • Check your router settings to ensure the router is in wireless "N" mode. Refer to your router user manual for more information.

    RECOMMENDED: Wireless "N" mode provides greater range than "A", "B", or "G", mode. If the router being used does not support "N" mode consider upgrading the router being used with the camera.

  • Keep as much distance as possible between the camera and other wireless devices. Cordless phones and other devices can decrease the WiFi signal strength.

  • If you have a dual band router, add your LNC Series cameras to the 2.4 GHz band, and move computers, smartphones / tablets and other wireless devices in your home to the 5 GHz band. Refer to your router user manual for more information.

  • Extend the range of the WiFi network using a wireless access point, repeater or WiFi extender.

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