If you have connected your DVR / NVR to your network router and it is not getting an Internet connection, or a valid IP address , check your Ethernet cable connection, router port settings, or DHCP / IP settings. Prerequisites: Ensu...
LW2700 Series Wireless Home Monitors support wireless cameras using a wireless signal. They do not have an internal battery and require a connection to a power source. Refer to your user manual for model specific information on cables and accessor...
You can connect to your cameras remotely with a smartphone or tablet by using a mobile data plan or WiFi connection. If you are using a 3G, 4G, or LTE mobile data plan instead of a WiFi connection, you may experience a slower connection or connectio...
Mainstream and substream are two different video streams used to view your camera footage. Mainstream: is the primary video feed. Mainstream provides the highest video quality, and is the stream the DVR / NVR uses when saving footage to the in...
Your security and privacy are important to us. Lorex will never access cameras on your system unless we have your express permission to do so. We cannot connect to your unit unless you provide us your device ID / DDNS , username, and password.
If you are receiving a Username Error message, this means that the username you are entering is incorrect or not associated with an active account in the system. To troubleshoot a Username Error message: Check to ensure that you have t...
If you are receiving a Password Error message you must determine if the DVR / NVR system has already been logged in to or if this is the first time logging in: If you are logging in to the DVR / NVR system for the first time, enter the defau...
Your FLIR FX camera will store various recorded video files and image files in different default locations. Most recorded videos are stored on the microSD card (included) installed in your FLIR FX camera, some are saved to your smartphone / tablet...
Some Wireless Home Monitors do not support the touch screen function. Before troubleshooting this issue, ensure your model supports touch screen functionality by referring to your user manual. Click here for downloads and documentation for your...
Not all Wireless Home Monitors use battery power, some require a connection to a power source. The LW2760 for example, needs power from the adapter to continuously view the monitor. If a battery was not included for a monitor refer to the Quick St...