If you are receiving a Password Error message you must determine if the DVR / NVR system has already been logged in to or if this is the first time logging in:
If you are logging in to the DVR / NVR system for the first time, enter the default password. Refer to your user manual for your default password.
RECOMMENDED: Change the default username and password of your DVR / NVR system after initial log in. Refer to your DVR / NVR system user manual for details. Click here for downloads and documentation for your product.
If your DVR / NVR password has been changed, ensure that your password is being entered correctly:
If none of the above has resolved your password concern, contact Technical Support.