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Passwords: Securing the system Support Article

Unauthorized users may try to access consumer video security systems. You should create a new username and password the first time you access the system. To keep the system secure from unauthorized users we recommend: ​Use strong passwords...

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FLIR Cloud App: Modifying the DVR / NVR password Support Article

FLIR Cloud app for smartphones and tablets support modifying the DVR / NVR password through the app. IMPORTANT: Modify password feature is currently only supported on iOS (iPhone / iPad only). Updates will be provided when the feature is ava...

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FLIR Cloud: About FLIR Cloud plans Support Article

FLIR Cloud is a subscription service that provides extra features for FLIR FX cameras . The FLIR Cloud plan you choose for each camera determines your cloud storage and RapidRecap options. The FLIR Cloud Basic plan is free , and is included wi...

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FLIR Cloud: Choosing a FLIR Cloud plan Support Article

There is no limit to the number of cameras you can have on your account. Each FLIR FX camera requires its own FLIR Cloud plan . You can choose the service level for each individual camera by subscribing to different FLIR Cloud plans. There ar...

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FLIR Cloud Plans: Purchasing and modifying plan subscriptions Support Article

You can purchase, manage, and pause FLIR Cloud plans from the FLIR Secure website or from your FLIR FX app or Lorex Secure / FLIR Secure app . To purchase a FLIR Cloud plan: Go to www.flirsecure.com to access the log in page....

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Locating and downloading software & mobile applications Support Article

PC or Mac Software To locate your software or application on PC or MAC, click here for downloads and documentation for your product. Mobile Apps Lorex by FLIR products support Android and iOS (Apple) smartphones and tablets. Identif...

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Lorex Client 11 Software: Logging in on PC / Mac Support Article

Once you have completed the installation of your Lorex Client 11 software , log in and complete the system setup before remotely monitoring the system. The following instructions require you to access your system using the Lorex Client 11 sof...

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Lorex Client 12 Software: Logging in on PC / Mac Support Article

Once you have completed the installation of your Lorex Client 12 software , log in and complete the system setup before remotely monitoring the system. The following instructions require you to access your system using the Lorex Client 12 softw...

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Lorex ECO Stratus App: Installation and setup for iPhone / iPad Support Article

To log in to your Lorex ECO Stratus app , you must locate your ECO Series DVR device ID located under a QR Code sticker on your DVR. TIP: If you cannot locate your Device ID, you can connect using a Dynamic Domain Name System (DDNS) add...

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Lorex ECO Stratus App: Installation and setup for Android Support Article

To log in to your Lorex ECO Stratus app , you must locate your ECO Series DVR device ID located under a QR Code sticker on your DVR. TIP: If you cannot locate your Device ID, you can connect using a Dynamic Domain Name System (DDNS) add...

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