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Lorex ECO Stratus Client Software: Installation and setup on PC / Mac Support Article

Lorex ECO Stratus Client software for PC / Mac allows remote access to ECO Series DVR systems. Prerequisites: Download and install the Lorex ECO Stratus Client software for PC / Mac. Click here for more information on locating softwa...

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Wireless Home Monitor: Expanding battery Support Article

If the battery is expanding in your Wireless Home Monitor , please contact Technical Support .

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Lorex netHD Stratus Client Software: Setting up remote access on PC / Mac Support Article

Lorex netHD Stratus Client software allows you to access your NVR system remotely using a PC / Mac. The following instructions require you to access your system using the Lorex netHD Client software and a PC / Mac. Prerequisites : C...

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Setup: Setting up a wireless range extender Support Article

A wireless range extender allows you to extend the range of your wireless IP cameras. Click here before purchasing a wireless range extender to ensure that it is compatible with your camera. REMINDER: This is an installation for the ACCANTD9...

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Wireless Security Cameras: Frequently Asked Questions and benefits Support Article

Before purchasing a wireless camera be sure that wireless cameras are the right system for your needs. IMPORTANT: Wireless camera means there is no cord between the camera and the receiver. The camera will still need a power connection. W...

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Lorex SD Pro App: Changing / resetting the password Support Article

If the password for the Lorex SD Pro app to view the Wireless Home Monitor is lost or forgotten it will need to be reset. To reset the Lorex SD Pro app password: Ensure that your Wireless Home Monitor is connected to a network router...

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Wireless IR Cameras: Night vision mode not activating / deactivating Support Article

Your wireless camera’s night vision mode is set to activate in low-light conditions using infrared (IR) LEDs . When light conditions become brighter, your camera will deactivate night vision and display an image in color. If your camera night visio...

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Wireless Home Monitor: Camera night vision not working Support Article

If the Wireless Home Monitor night vision is not working properly, it may be due to the level of lighting in the environment where the camera is installed or the amount of power the camera is receiving. To troubleshoot night vision not functi...

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Wireless Security Cameras: Camera not turning on Support Article

Wireless cameras do not have an internal battery and must be plugged in with a power adapter (included) to function. If your wireless camera is not turning on, it may be related to an issue with your power adapter, power outlet, or an issue pairing...

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Wireless Home Monitor: Windows smartphone Support Article

At this time, there are no applications for a Windows Phone that can be used to connect to and view a Wireless Home Monitor system. However, you can connect to and view your wireless cameras using: The monitor included with your system. Your...

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