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Recorded Video: File formats Support Article

There are 4 common file formats DVR / NVR systems use in video backups. .dav Certain models of DVR / NVR create .dav or proprietary video files by default. To view a .dav file, download the Lorex by FLIR video player application available onl...

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BNC Security Coupler Support Article

The BNC security coupler connects two BNC extension cables together to extend cable reach. The quick connect feature makes it simple and easy to use. It is ideal for Closed-Circuit Television (CCTV) applications with security cameras. Lorex by FLIR...

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Remote Viewing: NVR switch causing other devices to drop off the network Support Article

If an NVR switch causes your cameras to lose connection intermittently, it is due to an IP conflict and your NVR switch is set to the same subdomain as your router . Prerequisite: The following steps are explained using a Windows 10 oper...

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Security Cameras: Multiple feeds not displaying Support Article

When using multiple analog cameras simultaneously, camera feeds not displaying indicates that some cameras may not be receiving the required amount of power. To ensure that the camera is receiving sufficient power: Ensure the camera is c...

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FLIR Cloud Client Software: FLIR PC-NVR installation and setup Support Article

FLIR PC-NVR is software bundled with the FLIR Cloud Client software download. It is a completely separate software, and one does not require the other to function. FLIR PC-NVR turns the computer into an NVR and will use your hard disk drive...

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Cables: Preventing connector corrosion Support Article

When cables and cameras are exposed to moist and marine environments, corrosion can occur. Corrosion causes refined metals to convert a more stabilized form such as an oxide or sulfide. Cable corrosion can cause poor connection, leading to camera im...

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Hard Disk Drive: Replacing the internal HDD Support Article

Lorex systems come with at least one pre-installed 3.5" Serial AT Attachment (SATA) hard disk drive (HDD) . In the event that the pre-installed hard disk drive fails or has issues, you can replace the existing HDD with a new one. REMINDER:...

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Lorex Ping App: Manually recording and viewing video playback Support Article

The Lorex Ping app can be used to manually record and view playback from your LNC Series cameras. When you manually record live video using the app, it saves to your smartphone or tablet memory. Prerequisite: The following steps are dem...

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Setup: Camera masking Support Article

Depending on your camera or DVR / NVR system, there are two types of camera masking that you can use: Privacy Masking: Used to block out specific areas of recordings. In recorded video, the masked area will be censored or blurred. Some common...

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Lorex Ping App: Recording to a microSD card Support Article

Your LNC Series camera can record playback to a microSD card (not included). LNC cameras support microSD cards up to 32 GB. You can use the Lorex Ping app to configure your camera to record to an installed microSD card. Prerequisite: T...

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