Search results for *

Lorex App - How to change your Lorex App account password Support Article

To change the password used for your Lorex App account in the Lorex App, follow the steps below. Note : Changing the password for your Lorex App account will not affect passwords used for your Lorex devices. To change your Lorex App account pa...

Visit page →


DVR / NVR - Which Hard Disk Drive (HDD) is Compatible with Lorex Recorders? Support Article

The following article details which type of hard disk drive (HDD) is compatible with Lorex recorders. There are different hard disk drives available in the market; there are general drives which are typically used for computers and then the...

Visit page →


H871T6D-4BA2, U471A Series - 2K Wire-Free System Setup: How to add a camera Support Article

The following section describes how to add a 2K Smart Deterrence camera to the Home Hub after the initial setup of the Lorex Home Hub. To add a camera: Launch the Lorex App. Tap the + icon beside the Home Hub. Make sure you only pair...

Visit page →


U471AA - 2K Wire-Free Camera: Frequently Asked Questions (FAQ) Support Article

The following frequently asked questions (FAQs) provide more information about the 2K HD Smart Deterrence Camera (U471AA) . When I check the camera's live view, why does the video look washed out in the first second? The camera boots up ve...

Visit page →


H871T6D-4BA2, U471A Series - 2K Wire-Free System: Troubleshooting Support Article

The following are some of the most common issues and troubleshooting tips for the 2K HD Wire-Free system (H871T6D) . The Hub failed to connect to the device hotspot Ensure that Location Services are enabled for the Lorex App. The came...

Visit page →


Lorex App - How to view motion detection recordings Support Article

The following article describes how to view motion detection recordings. To view the latest recordings for a channel: Launch the Lorex App app. From the live view, select a channel. Swipe left or right to view different channels....

Visit page →


N843, N844 Series: Enable Lorex camera audio for Amazon Alexa Support Article

ATTENTION : Audio recording and listen-in audio are disabled by default. Audio recording and/or use of listen-in audio without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does n...

Visit page →


N843, N844, E893 Series: Safeguard Support Article

Safeguard is a smart feature of the E893 series camera and N843 & N844 series recorder. When enabled, Safeguard can detect if you left something behind or something is missing . Safeguard is disabled by default. To use Safeguard, you must enabl...

Visit page →


N843, N844, E893 Series: Face & Mask Detection Support Article

Face Detection and Mask Detection are smart features of the E893 series camera and N843 and N844 series recorder. When either are enabled, Face Detection can detect a person's face as they enter the camera's field of view (FOV) and Mask...

Visit page →


U471AA Series - 2K Wire-Free Camera: Camera connection timing out during setup Support Article

This article provides troubleshooting solutions if the connection times out when adding the 2K HD cameras to the Lorex Home Hub ( H871T6D ). Important: Please, only pair 1 camera at a time. Do not press the pair button on any of the other c...

Visit page →