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Wireless Home Monitor: Skype not answering calls or showing cameras Support Article

Some Wireless Home Monitors can be connected to Skype to answer calls or view cameras. Before troubleshooting, refer to your user manual to ensure that your monitor is compatible with Skype. Click here for downloads and documentation for your...

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Wireless Home Monitor: Monitor not recording Support Article

An issue with the SD card, or recording schedule can prevent the Wireless Home Monitor from recording. To troubleshoot the home monitor not recording: Ensure that the SD card (not included) being used is a supported size. Check your prod...

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Storage: FLIR FX file storage length / location Support Article

The length of time recorded video is saved on a FLIR FX camera depends on: The type of FLIR Cloud plan you have subscribed to. Check your account to verify your plan details. The type of recorded video saved. See below for more informat...

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Recording: Recording issues with FLIR FX camera Support Article

For the FLIR FX camera to record the camera requires a microSD card (included) be inserted. The microSD card must: Be compatible and functional. Click here for more information about microSD card compatibility. Be formatted using the...

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DVR / NVR: Finding compatible cameras Support Article

Lorex camera compatibility varies depending on your DVR / NVR series. Check the following compatibility charts for more information: Wireless accessory cameras compatibility chart Wireless range extender antennas compatibility chart L...

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Accessories: Selecting the right range-extending antenna Support Article

If you are experiencing low or no signal strength with one or more of your wireless or wire-free cameras, a good option is to use a range-extending accessory antenna. ATTENTION: Prior to purchasing and installing an accessory antenna, read the...

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Baby Monitors: Maintaining / replacing your Care 'N' Share battery Support Article

The Care ā€˜Nā€™ Share monitor uses a Li-ion 3.7 V DC 1500 mAh rechargeable battery. There are important steps you can take to maintain the quality of your battery. REMINDER: The Care N Share 3.5ā€ and 4.3ā€ monitors use the same type of battery....

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Audio: No audio on baby monitor Support Article

To troubleshoot no audio: Make sure that the unit is not set to mute. Turn up the volume on your baby monitor. Replace the batteries, or plug in to a functional power source. RECOMMENDED: If the above troubleshooting has not restored...

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Configuration: Baby monitor not detecting motion Support Article

If your baby monitor supports motion detection and motion detection is not functioning, the issue may be related to your monitor settings. REMINDER: Not all baby monitor systems are capable of motion detection. Check your user manual to ensure...

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Configuration: Night vision not working on baby monitor Support Article

If your baby monitor night vision is not working, there may be an issue with your battery, power supply, or monitor settings. To troubleshoot your night vision not working: Check / replace the batteries for the camera. Your camera needs...

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