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Lorex Client 12 Software: System requirements for PC Support Article

Lorex Client 12 software for PC enables you to remotely connect to an Edge Series DVR . The software is available for download online. Click here for more information on locating software downloads. TIP: For setup instructions, refer to...

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IP Cameras: Restoring default settings Support Article

Some IP cameras have a reset button on the camera. A manual reset will restore the camera to default settings. To reset the IP camera to default settings: Ensure that the camera is connected to the NVR via an Ethernet cable. Pres...

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IP Cameras: Default username and password Support Article

When using Lorex IP cameras , it is always recommended to connect them to a compatible NVR . NVR installations are easier to view, manage, and maintain than stand-alone IP cameras, and require just a single login to view all cameras connected...

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PTZ Cameras: Video feed not displaying Support Article

If the video feed of a channel using a Pan-Tilt-Zoom (PTZ) camera is not visible, there may be an issue with the camera or its connection. Ensure that the Ethernet cable length does not exceed the guideline set in your product specifications she...

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FLIR FX App: Enabling push notifications Support Article

If you are not receiving push notifications, it is possible that notifications have been disabled on your FLIR FX camera , the FLIR FX app , or your smartphone / tablet. Notifications can be enabled / disabled for individual cameras on smartp...

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IP Cameras: No connection after router / modem change Support Article

If you have recently changed your network router and your IP cameras are not connecting, check the IP settings in either your camera or your connected DVR / NVR. To reset the IP settings: To power cycle your IP camera, please power off...

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DDNS: Determining the default server Support Article

Free Dynamic Domain Name System (DDNS) services are available for most of DVR / NVR systems. Your specific DVR / NVR model will determine whether you sign up with the FLIR Visible , Lorex by FLIR , or Digimerge DDNS server. To find out which d...

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FLIR FX Modes: Privacy mode Support Article

Privacy mode is a feature that puts the FLIR FX camera into a type of sleep mode. While Privacy mode is enabled, the camera remains online but disables the following features: Live View Recording Push Notifications This may be useful...

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Model Number Support Article

The product model number is the identifier of the product assigned by the manufacturer. It refers to the series of recorder that you have purchased, including recorders packaged with cameras. The model number is located on a sticker on the recorder....

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Lorex Ping App: Navigating the app Support Article

You can use the Lorex Ping app on your smartphone or tablet to view and configure your LNC Series cameras . Prerequisites: Install the Lorex Ping app, available for Android on the Google Play Store , or iOS (Apple) on the App Store ....

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