Dear Valued Lorex Customer, We hope this message finds you well. We would like to inform you of a service change by our provider, which will only affect Lorex Cirrus App customers, specifically system compatibility with 3rd party voice services su...
This article provides troubleshooting guidance for addressing issues related to connectivity, functionality, or image quality in both the 4K IP Wired Bullet Security Camera and the 4K IP Wired Dome Security Camera. Camera Image in the Wrong Dire...
The following FAQ answers many of the general questions about the 4K IP Wired Bullet Security Camera and 4K IP Wired Dome Security Camera. Installation Can this camera be mounted outdoors? Yes. Ensure the mounting surface can support at leas...
The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi Cameras and Accessories to your N910 Fusion recorder. Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both wired and W...
...ashing Green - Ready for network connection Solid Red - Device resetting Flashing Red - Network connection failed* Flashing Red & Green Interchangeably - Firmware update in progress Try resetting the device by pressing and hol...
The following are some of the most common issues and troubleshooting tips for your camera (W891UA) . Safely reset the camera Keep the camera powered on. Remove the Reset/MicroSD cover with a Phillips head screwdriver. En...
You may find that your camera is triggering frequently and sending too many event notifications. Here are a few troubleshooting tips to help reduce false alerts. Set scheduled notifications In the Lorex app you can either enable or disable not...
This article offers step-by-step instructions for camera installation. App Setup Download the Lorex app from the App Store or Google Play Store . Launch the app and create an account, or login. Connect your camera’s cable to the Pow...
The following article offers instructions for using the Smart Security Lighting feature on your camera (W891UA) through the Lorex app. Vertically positioned on the camera's front, between the dual-lenses, the Smart Security Lighting displays a...
The following FAQ answers many of the general questions about the 4K Wired Video Doorbell B862AJ . Where applicable, the FAQ includes links to articles where you may find more information. Where can I download the Lorex app? Download the Lor...