E842CA, E842CD, A Series, A14 - 4K 4K IP Wired Bullet & Dome Security Cameras: Frequently Asked Questions

The following FAQ answers many of the general questions about the 4K IP Wired Bullet Security Camera and 4K IP Wired Dome Security Camera.

What are the camera's general specifications?

• Video Transmission Technology: IP
• Image Sensor: 1/2.7” 8 Megapixel progressive CMOS
• Imager Type: CMOS
• Day/Night: AUTO
• Mechanical IR Cut Filter: Yes
• Effective Pixels: H:3840 x V:2160

What is an IP Wired Bullet Security Camera?

An IP Wired Bullet Security Camera is a surveillance device designed for outdoor use, featuring a cylindrical or "bullet" shape. It connects to a network via an Ethernet cable, using Internet Protocol (IP) technology. This allows for remote monitoring and access through the internet.

What is an IP Wired Dome Security Camera?

An IP Wired Dome Security Camera is a surveillance device with a dome-shaped housing. It connects to a network using an Ethernet cable and operates on the IP protocol. These cameras often provide discreet and tamper-resistant surveillance and can be remotely accessed over the internet.

What does "4K" resolution mean for the camera?

"4K" refers to the camera's ultra-high resolution of approximately 4,000 pixels horizontally. This high resolution, also known as Ultra High Definition (UHD), provides significantly sharper and more detailed images compared to lower resolution cameras. 4K cameras are often used in security systems where enhanced clarity and precision are crucial for identifying people, objects, or details in the captured video.

What is IP video transmission?

IP video transmission involves using the Internet Protocol (IP) to send digital video data over an Ethernet network. This enables remote access, maintains video quality, provides flexibility in camera placement, and supports advanced features and high resolutions. IP cameras have unique addresses, allowing them to communicate on a network, and the system is easily scalable for various surveillance setups.

What is the power source for this camera?

The camera is powered using Power over Ethernet (PoE) technology, allowing both power and data to be transmitted through a single Ethernet cable.

How do I install the camera?

Follow the included instructions for step-by-step guidance.

Can this camera be mounted outdoors?

Yes. Ensure the mounting surface can support at least 3 times your camera’s weight - 0.48 kg (1.06 lb).

What is the camera weight?

0.48 kg (1.06 lb)

What is the environmental rating?

An IP67 rating. This signifies excellent protection against dust and water, making it well-suited for outdoor use in various weather conditions.

What is the operating temperature?

-40 ~ +140 °F / -40 ~ +60 °C

How can I optimize the placement of the camera?

Here are some strategic camera placement tips to ensure optimal coverage.

• Entry Points: Install cameras near entry points such as doors, windows, or gates. This helps capture clear footage of individuals entering or exiting the premises.

• Perimeter Coverage: Place cameras along the perimeter of your property to monitor the entire surrounding area. This can deter potential intruders and provide comprehensive surveillance.

• High Traffic Areas: Focus on areas with high foot traffic or valuable assets. This could include driveways, walkways, parking lots, or outdoor storage areas.

• Avoid Obstructions: Identify critical viewpoints that offer a clear line of sight. Avoid obstacles like trees or structures that could obstruct the camera's view.

• Consider Lighting Conditions: Be mindful of lighting conditions, ensuring the camera is not pointing directly into bright light sources. Position your camera to take advantage of natural or existing lighting for optimal image quality.

• Camera Height: Install cameras at an optimal height to deter tampering while providing a clear view. A recommended height is typically around 10 feet above ground level.

• Camera Tilt and Angle: Tilt the camera slightly downward to capture facial features and minimize the risk of glare. Experiment with different angles to find the best view.

• Compliance with Laws: Be aware of privacy laws and regulations related to surveillance cameras in your region. Avoid pointing cameras directly into neighboring properties.

Which recorders work with this camera?

Check the Compatibility Chart to see which recorder works with your camera.

How do you connect this camera to an NVR?

1. Unpackage your NVR and cameras.
2. Plug your NVR and its power supply into the wall. Power your NVR on.
3. Use the Ethernet Extension Cable to connect to your NVR’s PoE ports.
4. Connect the other end of the Ethernet Extension Cable to your camera.
5. Wait 2-5 minutes for your camera to boot up and your NVR to connect to your camera.

Is there a mobile app for remote monitoring, and is it compatible with both iOS and Android?

Yes, Lorex cameras enable remote access and monitoring via the Lorex NVR's app, which is accessible on both iOS and Android.

How do I gain remote access of my security system?

1. Connect your NVR to your network.
2. Download the corresponding app for your NVR.
3. Add your NVR to the app, and you're ready for remote access.

What is the camera's viewing angle?

• Horizontal: 106°
• Vertical: 56°
• Diagonal: 125°

What is the IR Night Vision range?

98 ft (30 m) of total darkness.

Does this camera have Color Night Vision?

Yes.

What is Color Night Vision?

Color Night Vision is a feature that allows the camera to capture and display color video footage in low-light conditions. Traditional night vision on security cameras typically relies on infrared (IR) technology, which captures images in black and white. However, Color Night Vision goes a step further by incorporating additional technologies, such as low-light image sensors and improved algorithms, to maintain color in the video feed even when ambient lighting is minimal. This feature enhances the ability to identify and distinguish objects, people, or incidents in low-light environments, providing more detail compared to standard black and white night vision.

Does this camera support person and vehicle detection?

Yes, called Smart Motion Detection Plus.

What is Smart Motion Detection Plus?

Smart Motion Detection Plus utilizes advanced algorithms to intelligently recognize and differentiate between various types of motion. It reduces false alarms by distinguishing meaningful events, allows users to define specific monitoring zones, and includes person and vehicle detection.

What are the camera's video output specifications?

• Video Format: NTSC
• Video Compression: H.265; H.264; H.264H; H.264B; MJPEG (Only supported by the sub stream)
• Resolution Selection: 3840 × 2160 (3840 × 2160); 3072 × 2048 (3072 × 2048); 3072 ×1728 (3072 × 1728); 2880 × 1620 (2880 × 1620);2688 × 1520 (2688 × 1520); 3M (2048 × 1536); 2304×1296 (2304 × 1296); 1080p (1920 × 1080); 1.3M (1280 ×960); 720p (1280 × 720); D1 (704 × 576/704 × 480); VGA(640 × 480); CIF (352 × 288/352 × 240)
• Aspect Ratio: 16 : 9
• Dynamic Range: 120 dB
• Wide Dynamic Range: True WDR
• Gain Control: Auto/Manual
• Noise Reduction: 3D DNR
• Smart IR: Yes

What is True WDR?

True Wide Dynamic Range (True WDR) is an advanced technology that optimizes image quality by intelligently handling varying light conditions. It ensures clear and balanced footage in scenes with both bright and dark areas, enhancing visibility and detail for effective surveillance.

How do I rotate the image if my camera is mounted sideways or upside down?

Access your camera settings through the NVR's associated app. Look for the "Image Rotation" option to rotate your camera's image accordingly.

Does the camera have a built-in microphone for audio recording?

Yes.

Does the camera support two-way talk?

No.

What storage does this camera offer?

1. Built-in Storage: This camera has internal storage (e.g., SD cards) for independent recording. Even if the camera loses connection to the NVR or network, it can continue to record footage internally.

2. NVR Storage: The primary storage solution is the Network Video Recorder (NVR). The NVR serves as a centralized hub for managing and storing video data from multiple cameras. NVRs typically offer varying storage capacities, ranging from terabytes to multiple terabytes, depending on the model.

How do I playback recordings?

Stored footage on the NVR can be accessed remotely using the compatible app or on the NVR itself.

What is the warranty period for this camera?

Check Lorex's warranty page for information on the warranty period and any additional warranty details.

Can I integrate this camera with a smart home system?

Integration with a smart home system depends on your NVR. Consult your NVR's Spec Sheet to see whether its compatible with platforms such as Google Home or Amazon Alexa.

How can I troubleshoot connectivity issues?

Refer to the troubleshooting article for guidance on resolving common connectivity issues. Check cable connections and network settings.

How do I maintain the camera?

Periodically check and clean the camera lens to maintain image quality. Ensure that the camera remains securely mounted and hasn't been shifted due to weather or tampering.