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N843, N844, E893 Series: Face & Mask Detection Support Article

Face Detection and Mask Detection are smart features of the E893 series camera and N843 and N844 series recorder. When either are enabled, Face Detection can detect a person's face as they enter the camera's field of view (FOV) and Mask...

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2K Wire-Free Camera - Camera connection timing out during setup Support Article

This article provides troubleshooting solutions if the connection times out when adding the 2K HD cameras to the Lorex Home Hub ( H871T6D ). Important: Please, only pair 1 camera at a time. Do not press the pair button on any of the other c...

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2K Wire-Free Camera - Mounting installation Support Article

This article provides instructions to mount your 2K HD Smart Deterrence Camera (U471AA) . To mount your camera: Stick the mounting template to the mounting surface or hold it up to mark the holes. Optional: If installing on concr...

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2K Hub - Cannot connect the Hub to the Lorex App Support Article

This article provides troubleshooting solutions if the Lorex Home Hub ( H871T6D ) cannot connect to the Lorex App as you may be experiencing connectivity issues. Try the following: Reset the Hub by holding down the pairing button until you...

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Lorex App - Snooze Alerts Support Article

Supported in Lorex App 4.6 or later. What is the snooze alerts feature? The snooze alerts feature allows you to termporarily disable notifications on your Lorex device when you don't want to be disturbed. The snooze feature will only apply...

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2K Wire-Free System - How to Enable Motion Zones™ and Notifications Support Article

To receive motion notifications you must enable Motion Zones™ and notifications for the 2K HD Wire-Free System (H871T6D) . To enable Motion Zones™: Open the Lorex App. Swipe left or right to select a channel. Tap the live view for th...

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Range Extender - Frequently Asked Questions Support Article

The following frequently asked questions (FAQs) provide more information about the Range Extender ( AX62TR ) for the Lorex Smart Home Security Center ( LSHSC ). Which devices are compatible with the Extender? The Extender is only compatible...

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Range Extender - Troubleshooting Support Article

The following are some of the most common issues and troubleshooting tips for the Range Extender ( AX62TR ) for the Lorex Smart Home Security Center ( LSHSC ). The status indicator is not flashing blue At the rear of the Extender, press and...

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Range Extender - Setup & Placement Support Article

This article provides placement and setup instructions for your Range Extender ( AX62TR ) for the Lorex Smart Home Security Center ( LSHSC ). To position and set up the Extender: Place the Extender between the LSHSC and your other devices....

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Why are the corners of the camera image curved? Support Article

This article explains why the camera image is curved or looks like it has a slight fisheye effect. What is causing the camera image distortion? If your camera is showing an image with circular corners, it is because of barrel distortion. The...

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