How to locate your device model or serial number?

All Lorex cameras and recorders have model number and serial number. Your device model or serial number are needed for specific product support, updating the correct firmware for your device, warranty claim, and warranty registration.

Recorders

The serial number and model number of your recorder are generally found together on a sticker on the top or bottom of the device. The sticker should look like the image below:

serial or model number

If the serial number or model number cannot be found on the bottom of the recorder, you may be able to access them on the recorder's System Information screen.

Cameras

The serial number and model number of the camera are found together on a sticker attached to the bottom or side of the device. See image below:

serial or model number

IoT Devices

The serial number model of Lorex IoT devices are found together on a sticker attached to the bottom or side of the device. The sticker should look like the image below:

serial or model number

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