LBV2531U - Troubleshooting

The following article provides some troubleshooting tips for the 1080p HD Weatherproof Bullet Security Camera with 130ft Night Vision (LBV2531U).

No picture/signal.

• The cameras are only compatible with certain Lorex HD DVRs. For the full list of compatible recorders, visit lorex.com/compatibility
• Ensure your TV or monitor is on the correct input channel. Common terms for input channels: INPUT, AV CHANNEL, LINE1, LINE2, AUX.
• Ensure your DVR is properly connected to your TV or monitor.
• Ensure connections are properly connected.
• Ensure the camera power supply is plugged in.
• Ensure that you only use the included power cable.

Picture is too bright.

• Ensure your camera isn’t pointed directly at a source of light (e.g., sun or spot light).
• Check the brightness settings of the DVR and monitor.
• Move your camera to a different location.

Picture is too dark.

• Check the brightness and contrast settings of the DVR and monitor.

Night vision is not working.

• The night vision activates when light levels drop. The area may have too much light.

Picture is not clear.

• Check the camera lens for dirt, dust, spiderwebs. Clean the lens with a soft, clean cloth.
• Make sure that the cable run is within the limitations specified in the section ‘Cable Extension Options’.

Bright spot in video when viewing camera at night.

• Night vision reflects when pointing a camera through a window. Move the camera to a different location.

For more information on your camera, refer to the quick start guide here or on the product page.