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AEX16 Series - 16-Port PoE Switch: Troubleshooting Guide

This article addresses common troubleshooting issues regarding your [AEX16 16-Port PoE Switch]().

I need to connect power to my PoE Switch

To power on the switch, connect the AC power cord to the back of the switch and a grounded electrical outlet; the LED indicators will flash for one second during system start-up, and then the power LED will turn green.

I do not understand the LED Indicators

See the chart below for a guide on what the indicators denote:

LED Indicator Chart

My Ethernet cable does not work with my PoE Switch

Ensure that your Ethernet cable is a solid copper Ethernet cable. This PoE Switch requires a solid copper Ethernet cable, and will not work with a standard one.

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