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Hardware: DVR / NVR fan not working Support Article

If your DVR / NVR fan is not working, it may be due to dust or debris that has built up and stopped the fan from spinning. You can resolve this problem by opening your DVR / NVR and carefully cleaning the fan. To access and clean the fan: P...

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Error Message: Camera Offline Support Article

If a connected camera is showing as Offline on your NVR, it could be related to an issue with the internal settings of your NVR or a cable connection problem. Direct Connection If the offline camera is connected directly to the back of you...

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USB Device: Saving files using Realtime Backup Support Article

Some of our DVR / NVR systems allow the use of an external USB hard disk drive (HDD) or USB flash drive. Please see your product specifications sheet or user manual to see if your system supports external USB HDD or USB flash drives. Prerequi...

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Lorex Ping 2 App: Connecting and setup of LNC cameras Support Article

You can use the Lorex Ping 2 app to connect to and set up your LNC Series camera through a WiFi connection. Prerequisites: Ensure that you have connected your smartphone or tablet to your WiFi network. Install the Lorex Ping 2 app av...

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LNC Cameras: Camera not connecting to WiFi using L-View Support Article

The LNC Series camera is equipped with WiFi capabilities to allow it to connect to your computer, smartphone, or tablet. If your camera is not connecting to WiFi, it could be related to an issue with your camera’s power source or internal settings...

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IP Cameras: Using Real Time Streaming Protocol (RTSP) with your DVR / NVR Support Article

The Real Time Streaming Protocol (RTSP) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The protocol is used for establishing and controlling media sessions between end p...

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LNC Cameras: Connecting remotely using L-View on PC / Mac Support Article

LNC Series cameras can be viewed remotely using the L-View Client software for PC / Mac. Prerequisites: Ensure that your PC / Mac is connected to a WiFi network. Download and install the L-View Client software. Click here for down...

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Cameras: Installation tips Support Article

Listed below are tips for installing Lorex cameras: Before installing the camera, test the cameras with the associated DVR / NVR or app, to ensure functionality. Ensure that all protective packing is removed from the cameras, including film...

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LHV / LNR Series: Snapshots not recording / adjusting threshold or sensitivity Support Article

If snapshots are not recording on your LHV / LNR Series DVR / NVR , first check that they are enabled and configured for more information. If you have enabled and configured snapshots settings and they are not recording, you may need to adjust yo...

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LHV / LNR Series: Enabling email notifications using the Lorex email server Support Article

On an LHV / LNR Series DVR / NVR , the Lorex email server can be used to send and receive alerts such as motion detection or other events. To send out motion detection alerts, you must enable the Send Email option on each camera you would like to r...

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