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Wireless Home Monitor: Viewing and recording modes Support Article

There are three recording modes available on the Wireless Home Monitor systems: manual, motion, and scheduled recording. There are four different viewing modes available on the system: Single-Channel Live View, Auto Sequence Viewing mode, Quad mod...

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Wireless Home Monitor: SD card compatibility requirements Support Article

Most major brands of SD cards are compatible with Wireless Home Monitors . SD card requirements: Minimum and maximum compatible card size will vary by model. Ensure your SD / microSD card capacity does not exceed the maximum size listed i...

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Wireless Home Monitor: SD card not detected Support Article

When an SD card is inserted an SD icon ( ) should display on the Live View of the Wireless Home Monitor . If the SD card is not inserted properly, or there is an error or corrupt file on the SD card, the SD icon may not show. Recorded videos will n...

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Lorex Secure / FLIR Secure App: Creating and managing groups Support Article

The Lorex Secure / FLIR Secure app allows you to select cameras that are connected to your FLIR Secure account and group the cameras together with group names. Prerequisites: Install the Lorex Secure app, available for Android on the...

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Wireless Home Monitor: Audio not working Support Article

If the audio is not working on your Wireless Home Monitor: Ensure that the protective film is removed from the camera lens. Ensure that the monitor volume is not muted. A mute icon ( ) will be visible on the screen if the volume has been mut...

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Wireless Home Monitor: Joystick stuck pushed in Support Article

If the joystick on your Wireless Home Monitor is stuck pushed in and you are not able to use it, contact our Technical Support Department .

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Wireless Home Monitor: SD card issues Support Article

If the SD card inserted in the Wireless Home Monitor no longer overwrites, file overwrite may have been disabled. The file overwrite icon ( ) will display on the Live View of the monitor if enabled. If file overwrite is not enabled the SD icon w...

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Wireless Home Monitor: Displaying blurred image Support Article

If a camera is displaying a blurry image, perform the following troubleshooting steps on the affected camera. To troubleshoot cameras with blurred image: Check if the camera lens is dirty or has dust, spider webs, etc. building up on it. C...

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FLIR Cloud Client Software: Downloading recorded video on PC / Mac Support Article

FLIR Cloud Client software allows you to download recorded video onto your PC / Mac. Prerequisite: Download and install FLIR Cloud Client software on your PC / Mac. Click here for more information on locating software downloads. The...

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Lorex ECO Stratus Client Software: Downloading recorded video on your PC / Mac Support Article

Lorex ECO Stratus Client software enables you to download recorded video to your PC / Mac hard disk drive (HDD) . You can use the software to configure the save directory and file type of your downloaded videos. Prerequisites: Ensure...

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