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W891UA Series - 4K Dual-Lens Wi-Fi Security Camera: Troubleshooting Support Article

The following are some of the most common issues and troubleshooting tips for your camera (W891UA) . How to reset camera Ensure your camera is plugged in and powered ON throughout the reset process. Use a Phillips head screwdriver to re...

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Lorex App - Too Many Notifications Support Article

You may find that your camera is triggering frequently and sending too many event notifications. Here are a few troubleshooting tips to help reduce false alerts. Set scheduled notifications In the Lorex app you can either enable or disable not...

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W891UA Series - 4K Dual-Lens Wi-Fi Security Camera: Installation Support Article

This article offers step-by-step instructions for camera installation. App Setup Download the Lorex app from the App Store or Google Play Store . Launch the app and create an account, or login. Connect your camera’s cable to the Pow...

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W891UA Series - 4K Dual-Lens Wi-Fi Security Camera: Smart Security Lighting Support Article

The following article offers instructions for using the Smart Security Lighting feature on your camera (W891UA) through the Lorex app. Vertically positioned on the camera's front, between the dual-lenses, the Smart Security Lighting displays a...

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B862AJ Series - 4K Wired Video Doorbell: Frequently Asked Questions Support Article

The following FAQ answers many of the general questions about the 4K Wired Video Doorbell B862AJ . Where applicable, the FAQ includes links to articles where you may find more information. Where can I download the Lorex app? Download the Lor...

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B862AJ Series - 4K Wired Video Doorbell: Troubleshooting Support Article

The following are some of the most common issues and troubleshooting tips for your 4K Wired Video Doorbell. How to to reset video doorbell Pull back the RESET/microSD card slot cover located on the back of your video doorbell. Use the supp...

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B862AJ Series - 4K Wired Video Doorbell: Installation Support Article

...deo doorbell's network connection failed. Flashing red, blue, and green: Your video doorbell's firmware is updating. *Try resetting the device by pressing and holding the reset button until you hear the audio prompt. Installation W...

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Easily Connect IP Cameras Over Existing Coaxial Cabling Support Article

This article will walk you through the easy steps to connect Lorex's Coaxial to Ethernet Converter, a plug-and-play solution for connecting and powering IP cameras over existing legacy coaxial cabling. Upgrade your DVR Security System If you h...

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4K Dual-Lens Security Camera: Minimizing Misalignment Support Article

The following article offers guidance on aligning your camera's dual-lens images and improving the wide-angle perspective, while addressing contributing factors such as the Stitching Technology and the camera's placement and positioning. Note:...

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B862AJ Series - 4K Wired Video Doorbell: How to Use Wedges to Angle Your Doorbell Support Article

This article will describe how the optional Horizontal or Vertical Wedge, used with your Mounting Bracket, can improve your video doorbell's perspective in certain scenarios. What are angled wedges? An angled wedge is an optional accessory...

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