Networking
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Port Forwarding: Port 80 blocked by ISP
Port 80 is the default HTTP port on most DVR / NVR models. If you lose network connection to your DVR / NVR system because your Internet service provider (ISP) blocked...
Learn More >Port Forwarding: Setup
Port forwarding tells a router which device on the internal network to send external traffic to. When port forwarding is set up on a router, traffic is taken from an...
Learn More >Remote Viewing: Cannot connect to cameras using a 3G, 4G, or LTE smartphone / tablet
You can connect to your cameras remotely with a smartphone or tablet by using a mobile data plan or WiFi connection. If you are using a 3G, 4G, or LTE mobile data...
Learn More >Remote Viewing: Cannot connect to DVR / NVR after changing ISP
When you change your Internet service provider (ISP) and use a new router, you will have to reconfigure remote access settings. The DVR / NVR will require a new
Learn More >Remote Viewing: Cannot connect to DVR / NVR from a remote location
If you are able to connect to your device ID at home, but not when you are at a remote location, check the firewall settings on your router. Sometimes router...
Learn More >Remote Viewing: Issues connecting to DVR / NVR using QR code
If you are not able to connect after scanning your QR code, check your cable connections, IP settings, or Dynamic Host Configuration Protocol (DHCP) settings. Perform each of the...
Learn More >Remote Viewing: Maximum number of connections to a DVR / NVR
The minimum recommended upload speed is 1Mbps for remote connection on most models. A higher upload speed results to a quicker loading time on the camera and a more reliable connection to...
Learn More >Remote Viewing: Minimum Internet upload speed
The minimum recommended upload speed is 1Mbps for remote connection on most models. A higher upload speed results to a quicker loading time on the camera and a more reliable connection to...
Learn More >Remote Viewing: NVR switch causing other devices to drop off the network
If an NVR switch causes your cameras to lose connection intermittently, it is due to an IP conflict and your NVR switch is set to the same subdomain as your router....
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