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B862AJ Series - 4K Wired Video Doorbell: Troubleshooting Support Article

The following are some of the most common issues and troubleshooting tips for your 4K Wired Video Doorbell. I am receiving an error message when trying to add my doorbell to the app: To connect your doorbell to the app after you receive an err...

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B862AJ Series - 4K Wired Video Doorbell: Installation Support Article

...deo doorbell's network connection failed. Flashing red, blue, and green: Your video doorbell's firmware is updating. *Try resetting the device by pressing and holding the reset button until you hear the audio prompt. Installation W...

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Easily Connect IP Cameras Over Existing Coaxial Cabling Support Article

This article will walk you through the easy steps to connect Lorex's Coaxial to Ethernet Converter, a plug-and-play solution for connecting and powering IP cameras over existing legacy coaxial cabling. Upgrade your DVR Security System If you h...

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4K Dual-Lens Security Camera: Minimizing Misalignment Support Article

The following article offers guidance on aligning your camera's dual-lens images and improving the wide-angle perspective, while addressing contributing factors such as the Stitching Technology and the camera's placement and positioning. Note:...

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B862AJ Series - 4K Wired Video Doorbell: How to Use Wedges to Angle Your Doorbell Support Article

This article will describe how the optional Horizontal or Vertical Wedge, used with your Mounting Bracket, can improve your video doorbell's perspective in certain scenarios. What are angled wedges? An angled wedge is an optional accessory...

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Lorex Cloud Storage: Frequently Asked Questions Support Article

The following FAQ article answers many of the general questions about the Lorex Cloud Storage. Where applicable, the FAQ includes links to articles where you may find more information. Which devices support Lorex Cloud Storage? Lorex Cloud Sto...

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Getting Started with Lorex Cloud Storage Support Article

Just signed up for Lorex Cloud Storage? Follow these quick steps to get started and get the most out of your cloud storage! Before you sign up: Ensure that your camera supports Lorex Cloud Storage (current supported models: 2K Wi-Fi Spotlight...

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E871AB Series, Halo Series, H20 - 4K Dual-Lens IP Wired Security Camera: Frequently Asked Questions Support Article

The following FAQ article answers many of the general questions about your camera. Where applicable, the FAQ includes links to articles where you may find more information. What is a dual-lens camera? A dual-lens camera uses two cameras simult...

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E842CA, E842CD, A Series, A14 - 4K IP Wired Bullet & Dome Security Cameras: Installation Support Article

This article provides instructions for installing your 4K IP Wired Bullet Security Camera E842CA, E842CD Series. Table of Contents: What's Included Camera Placement Tips Installation Camera Mounting Camera Connect...

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AUL-1W3 and AUL-1B2 Wall Mount Bracket: Frequently Asked Questions Support Article

The following FAQ article answers common questions about the AUL-1W3 and AUL-1B2 Wall Mount Bracket Series. Where applicable, the FAQ includes links to articles where you may find more information. How do I install my E851AD camera with this pro...

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