Wireless Security Cameras: Live View frozen

If your wireless IP camera Live View is frozen, it may be related to your power source, the range between your cameras and DVR / NVR system, or wireless signal interference.

Try the following tips to ensure your camera does not lose connection and freeze:

• Ensure the camera is in range of the receiver. Refer to your product specifications sheet for details. Click here for downloads and documentation for your product.
• Pair the camera with the DVR / NVR again. Refer to your user manual for mode specific instructions on how to pair your camera. Click here for downloads and documentation for your product.
• Ensure the camera is connected to a power adapter, and that the power adapter is connected to a functional outlet. Cover the lens of the camera and listen for an audible click or watch for the red LEDs on the front of the camera to turn.This indicates the infrared (IR) LEDs are powered on, and the camera is receiving enough power.
• Ensure that your wireless cameras are not experiencing wireless signal interference.
• Use a wireless range extender to increase the range available for your camera or receiver.