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Technical Support: Frequently Asked Questions

We have curated these frequently asked questions (FAQs) to provide you with a quick and easy solution to technical issues affecting your Lorex product. If at any moment you are unable to...

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The difference between a Mechanical and Electronic Chime

This article explains the differences between mechanical and electronic chimes. Note: In order to connect your doorbell to your existing chimebox, you will need to install the Chimekit (included with doorbell models:...

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Top Reasons Your Lorex Camera May Lose Video or Go Black

There are a multitude of reasons why your security camera may lose video or go black. The following list of potential issues will walk you through the process of identifying the root...

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U424AA - 2K Wire-Free Camera : Installation

This article provides instructions to install your Lorex 2K Wire-Free Camera (U424AA). The camera battery comes partially charged (due to safety regulations). Please, fully charge the...

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W461ASC : 2K Indoor Wi-Fi Security Camera - Frequently Asked Questions

The following FAQ article answers many of the general questions about the 2K Indoor Wi-Fi Security Camera (W461ASC). Where applicable, the FAQ includes links to articles where you may find more...

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W461ASC : 2K Indoor Wi-Fi Security Camera - Troubleshooting

The following are some of the most common issues and troubleshooting tips for the 2K Indoor Wi-Fi Security Camera (W462AQC). General troubleshooting support Many issues can be resolved with...

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W462AQC - 2K Pan-Tilt Indoor Wi-Fi Security Camera : Installation

This article provides instructions to install your Lorex 2K Pan-Tilt Indoor Wi-Fi Security Camera (W462AQC). What is included in the box? Note: A REGULATED...

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W462AQC : 2K Pan-Tilt Indoor Wi-Fi Security Camera - Frequently Asked Questions

The following FAQ article answers many of the general questions about the 2K Pan-Tilt Indoor Wi-Fi Security Camera (W462AQC). Where applicable, the FAQ includes links to articles where you may...

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W462AQC : 2K Pan-Tilt Indoor Wi-Fi Security Camera - Getting Started

This article provides detailed instructions to setup your 2K Pan-Tilt Indoor Wi-Fi Security Camera (W462AQC) with the Lorex App. To setup your camera Note: Ensure you update to the...

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W462AQC : 2K Pan-Tilt Indoor Wi-Fi Security Camera - Live Viewing

This article provides an overview of the live viewing feature of 2K Pan-Tilt Indoor Wi-Fi Security Camera (W462AQC). with the help of Lorex App. Live Viewing lets you...

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